Software AG Case Studies Next-Gen Telemetry with the IoT Powered by a Cross-Continental Partnership
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Next-Gen Telemetry with the IoT Powered by a Cross-Continental Partnership

Software AG
Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - API Integration & Management
Platform as a Service (PaaS) - Device Management Platforms
Telecommunications
Utilities
Logistics & Transportation
Quality Assurance
Predictive Maintenance
Real-Time Location System (RTLS)
Remote Asset Management
Software Design & Engineering Services
System Integration
Tsalano, a South African ICT company, was facing several challenges. The public sector constraints, poor infrastructure, resource scarcity, an emerging local technology sector, and exponential growth were some of the issues the company was grappling with. The company wanted to leverage its core expertise in telemetry, sensing, and ICT to create actionable solutions for its clients. However, it needed a way to do this without reinventing the wheel. The company also wanted to tackle the prepaid electricity market and the country's fragile water use system.
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Tsalano is an information and communications technology company based in South Africa. The company was founded in 2000 and primarily serves government and semi-government organizations. Despite having a small team of telemetry and sensor experts, Tsalano has a significant impact on various sectors, including monitoring supply chains, measuring natural resources like water from source to use, and providing business services with the latest in IoT and integration platforms powered by Software AG. The company has global ambitions and is experiencing exponential growth.
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Tsalano partnered with Software AG to leverage its Digital Business Platform. The platform includes Application Integration and Process Automation powered by webMethods, Device Connectivity powered by Cumulocity IoT, Visual Analytics powered by MashZone NextGen, and Streaming Analytics powered by Apama. The partnership first revolutionized the prepaid electricity market by automating the entire chain of selling electricity credits, reducing the processing time from 24 hours to less than a minute. The solution also allowed for the expansion of the agent network and the selling of mobile airtime and data. The partnership then designed a system to monitor water and other important resources. The system, built on webMethods for integration, captures data from sensors in reservoirs, pipes, buildings, and private households. It can closely measure how water is transported and consumed. The system can pinpoint the locations of major water losses and allow automated control of pumping and gate systems for optimal conservation and revenue protection.
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Achieved exponential revenue growth
Cut water and revenue losses
Reduced processing times from 24 hours to < 3 minute
1440 percent increase in agent financing speed
10-fold revenue growth in just three months
Reduced water losses, which in South Africa reach 45 – 50 percent of supply
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