MindTickle Case Studies Network Intelligence Software Company Drives Multiple Learning Paths with Data-Driven Sales Readiness

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	Network Intelligence Software Company Drives Multiple Learning Paths with Data-Driven Sales Readiness MindTickle

Network Intelligence Software Company Drives Multiple Learning Paths with Data-Driven Sales Readiness

MindTickle

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Telecommunications
Applicable Functions	Business Operation Sales & Marketing
Services	Training
Challenge	The company was experiencing rapid growth in its sales team, which necessitated a faster and more efficient onboarding process. However, they had limited resources to support enablement initiatives. The technical nature of their product lines and the diverse learning styles of their team members required a range of training options. Prior to implementing a solution, they had no learning management system or enablement tool in place. Read More
About Customer	The customer is a company that delivers immediate visibility into the digital experience for every user, application, website or service, over any network. Their network intelligence platform is used by some of the world's largest and fastest growing brands, including 8 out of the 10 top global software companies, 20 of the 25 top SaaS, 6 of the 7 top US banks, 80+ of the Fortune 500 and 150+ of the Global 2000. The company is growing rapidly, with a significant increase in the size of its sales team in recent years. Read More
Solution	The company implemented a structured and accelerated enablement program powered by MindTickle's data-driven readiness platform. They introduced a new sales operating model with designated monthly learning time and launched a 'Mastery of the Message' campaign with video role-play scenarios and a Best Pitches library. They also developed a certification program for their reseller partner channel and customers, and created a centralized enablement content repository. The implementation of MindTickle allowed the company to automate, structure, and base their onboarding and ongoing learning programs on analytics. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Sales & Marketing

Services

Training

Challenge

The company was experiencing rapid growth in its sales team, which necessitated a faster and more efficient onboarding process. However, they had limited resources to support enablement initiatives. The technical nature of their product lines and the diverse learning styles of their team members required a range of training options. Prior to implementing a solution, they had no learning management system or enablement tool in place.

About Customer

The customer is a company that delivers immediate visibility into the digital experience for every user, application, website or service, over any network. Their network intelligence platform is used by some of the world's largest and fastest growing brands, including 8 out of the 10 top global software companies, 20 of the 25 top SaaS, 6 of the 7 top US banks, 80+ of the Fortune 500 and 150+ of the Global 2000. The company is growing rapidly, with a significant increase in the size of its sales team in recent years.

Solution

The company implemented a structured and accelerated enablement program powered by MindTickle's data-driven readiness platform. They introduced a new sales operating model with designated monthly learning time and launched a 'Mastery of the Message' campaign with video role-play scenarios and a Best Pitches library. They also developed a certification program for their reseller partner channel and customers, and created a centralized enablement content repository. The implementation of MindTickle allowed the company to automate, structure, and base their onboarding and ongoing learning programs on analytics.

Impact #1	The company was able to build different learning paths to accommodate various learners and facilitate enablement.
Impact #2	They were able to identify qualifications and attributes to predict new reps' potential and fit.
Impact #3	The implementation of MindTickle increased visibility and collaboration among sales leaders and reps.

Impact #1

The company was able to build different learning paths to accommodate various learners and facilitate enablement.

Impact #2

They were able to identify qualifications and attributes to predict new reps' potential and fit.

Impact #3

The implementation of MindTickle increased visibility and collaboration among sales leaders and reps.

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Overview

Network Intelligence Software Company Drives Multiple Learning Paths with Data-Driven Sales Readiness

Operational Impact