NETSCOUT Case Studies NETSCOUT Visibility Essential for Efficient Migration to AWS and Co-los

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	NETSCOUT Visibility Essential for Efficient Migration to AWS and Co-los NETSCOUT

NETSCOUT Visibility Essential for Efficient Migration to AWS and Co-los

NETSCOUT

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Discrete Manufacturing Logistics & Transportation Maintenance
Use Cases	Edge Computing & Edge Intelligence Predictive Maintenance Remote Asset Management
Services	Cloud Planning, Design & Implementation Services System Integration Training
Challenge	The company had embarked on an aggressive digital transformation plan to migrate most if not all of their services in the cloud. Thousands of applications were in use to support their many product lines, manufacturing, and sales operations. Quality of experience was extremely important for employee productivity and customer service. For the last few years, their legacy environment had leveraged nGenius Enterprise Performance Management visibility for real-time network and application performance monitoring, management, and reporting. Countless times it had proven valuable in identifying the source of degradations - quickly avoiding broad disruptions that could negatively impact customers and employees. The plan developed for their future environment included migrating many corporate applications to AWS Cloud, moving network access closer to employees in their territories by implementing Equinix colocation data centers hosting VPN services, adopting several new software as a service (SaaS) applications, including Microsoft Office 365 and unified communications as a service (UCaaS) applications like MS Teams, and upgrading to SD-WAN at their remote offices and factories around the world to improve connectivity. Read More
About Customer	This multi-billion-dollar healthcare manufacturer sells to consumers in over 100 countries around the globe supported by thousands of employees operating in many of those regions. With highly distributed manufacturing, sales, and service operations, their enterprise network was critical to their corporate strategy and success. The company had embarked on an aggressive digital transformation plan to migrate most if not all of their services in the cloud. Thousands of applications were in use to support their many product lines, manufacturing, and sales operations. Quality of experience was extremely important for employee productivity and customer service. Read More
Solution	The key to assuring quality delivering of applications, enterprise-wide, was the deployment of the nGenius Enterprise Performance Management solution. The nGenius solution provided the organization with comprehensive, scalable, visibility without borders that would cover all their voice, video, and data applications; their physical and virtual monitoring requirements; in the cloud, co-los, and for XaaS applications; as well as a cost-effective mix of both packet-based and flow-based data sources. This enabled the manufacturer to avoid the costly inefficiencies that come with multiple management products and tool clutter. The IT team implemented the following solution components: NETSCOUT’s nGeniusONE server, nGenius for Flows server, and nGeniusONE Global Manager for real-time analysis of smart data from InfiniStreamNG (ISNG) appliances, vSTREAM virtual appliances and nGenius Flow Collectors to deliver insights into network and application performance as well as intelligent, contextual workflows for troubleshooting. The nGeniusONE Global Manager further provided a comprehensive, coalesced view of packetbased and NetFlow-based data analysis for traffic and application utilization from the remote offices and factories including details and trends for reporting and capacity planning. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Maintenance

Use Cases

Edge Computing & Edge Intelligence

Predictive Maintenance

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Training

Challenge

The company had embarked on an aggressive digital transformation plan to migrate most if not all of their services in the cloud. Thousands of applications were in use to support their many product lines, manufacturing, and sales operations. Quality of experience was extremely important for employee productivity and customer service. For the last few years, their legacy environment had leveraged nGenius Enterprise Performance Management visibility for real-time network and application performance monitoring, management, and reporting. Countless times it had proven valuable in identifying the source of degradations - quickly avoiding broad disruptions that could negatively impact customers and employees. The plan developed for their future environment included migrating many corporate applications to AWS Cloud, moving network access closer to employees in their territories by implementing Equinix colocation data centers hosting VPN services, adopting several new software as a service (SaaS) applications, including Microsoft Office 365 and unified communications as a service (UCaaS) applications like MS Teams, and upgrading to SD-WAN at their remote offices and factories around the world to improve connectivity.

About Customer

This multi-billion-dollar healthcare manufacturer sells to consumers in over 100 countries around the globe supported by thousands of employees operating in many of those regions. With highly distributed manufacturing, sales, and service operations, their enterprise network was critical to their corporate strategy and success. The company had embarked on an aggressive digital transformation plan to migrate most if not all of their services in the cloud. Thousands of applications were in use to support their many product lines, manufacturing, and sales operations. Quality of experience was extremely important for employee productivity and customer service.

Solution

The key to assuring quality delivering of applications, enterprise-wide, was the deployment of the nGenius Enterprise Performance Management solution. The nGenius solution provided the organization with comprehensive, scalable, visibility without borders that would cover all their voice, video, and data applications; their physical and virtual monitoring requirements; in the cloud, co-los, and for XaaS applications; as well as a cost-effective mix of both packet-based and flow-based data sources. This enabled the manufacturer to avoid the costly inefficiencies that come with multiple management products and tool clutter. The IT team implemented the following solution components: NETSCOUT’s nGeniusONE server, nGenius for Flows server, and nGeniusONE Global Manager for real-time analysis of smart data from InfiniStreamNG (ISNG) appliances, vSTREAM virtual appliances and nGenius Flow Collectors to deliver insights into network and application performance as well as intelligent, contextual workflows for troubleshooting. The nGeniusONE Global Manager further provided a comprehensive, coalesced view of packetbased and NetFlow-based data analysis for traffic and application utilization from the remote offices and factories including details and trends for reporting and capacity planning.

Impact #1	The strategic digital transformation plan to update their infrastructure to cloud-based operations was a major undertaking for the IT team at this healthcare manufacturer.
Impact #2	Adding NETSCOUT visibility as part of the first phase of the project is helping to reduce MTTR by quickly pinpointing issues with critical applications that, if undetected, would impact customers, customer sales and revenue, production, and product delivery.
Impact #3	Based on concrete evidence from throughout the new infrastructure, this IT organization has removed the guesswork from troubleshooting and made collaboration more cooperative and highly effective for their NetOps staff, remote office personnel, and third-party vendors.

Impact #1

The strategic digital transformation plan to update their infrastructure to cloud-based operations was a major undertaking for the IT team at this healthcare manufacturer.

Impact #2

Adding NETSCOUT visibility as part of the first phase of the project is helping to reduce MTTR by quickly pinpointing issues with critical applications that, if undetected, would impact customers, customer sales and revenue, production, and product delivery.

Impact #3

Based on concrete evidence from throughout the new infrastructure, this IT organization has removed the guesswork from troubleshooting and made collaboration more cooperative and highly effective for their NetOps staff, remote office personnel, and third-party vendors.

Benefit #1	Lower MTTR for application slowdowns
Benefit #2	Achieve quick time to value of their new nGenius Performance Management implementation leveraging NETSCOUT VaaS expertise

Benefit #1

Lower MTTR for application slowdowns

Benefit #2

Achieve quick time to value of their new nGenius Performance Management implementation leveraging NETSCOUT VaaS expertise

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Overview

NETSCOUT Visibility Essential for Efficient Migration to AWS and Co-los

Operational Impact

Quantitative Benefit