Absolute Software Case Studies NetMotion Mobility® Has Deputies’ Back Through Confidence in Connectivity

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	NetMotion Mobility® Has Deputies’ Back Through Confidence in Connectivity Absolute Software

NetMotion Mobility® Has Deputies’ Back Through Confidence in Connectivity

Absolute Software

Technology Category	Cybersecurity & Privacy - Network Security
Applicable Industries	Security & Public Safety
Applicable Functions	Field Services Logistics & Transportation
Use Cases	Cybersecurity Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	The Sheriff’s Office in Coweta County, Georgia, was struggling with a mobile VPN that triggered connectivity issues and cut off front-line personnel from receiving vital alerts. This left them extremely vulnerable. The VPN’s “traffic light” indicator in the system tray was supposed to show green when connected, yellow for connectivity issues, and red for not connected at all. However, the VPN was freezing, also leaving the status indicator frozen in the connected state. This was a major problem as it could potentially put the deputies in danger if they were not receiving alerts about dangerous situations. Read More
About Customer	The customer in this case study is the Sheriff’s Office in Coweta County, Georgia. The Sheriff's Office is responsible for maintaining public safety and order in the county. They rely heavily on mobile connectivity to receive critical information and alerts. However, they were facing significant challenges with their existing mobile VPN solution. The VPN was causing connectivity issues, cutting off front-line personnel from receiving vital alerts. This was leaving them extremely vulnerable and potentially putting their lives at risk. The severity of the problem led the sheriff to give the go-ahead to do an immediate evaluation of a new solution. Read More
Solution	The Sheriff’s Office replaced their old VPN with the NetMotion Mobility Mobile Performance Management software. This software solved virtually all of their problems. It provided a secure tunnel for connectivity and integrated well with their systems. The software also offered mobile analytics capability, which allowed them to track various metrics and troubleshoot hardware problems faster. Additionally, the software allowed for fine-tuning of how applications access connections, through NetMotion policies. This was a major advantage as it allowed them to optimize connections and make more efficient use of bandwidth. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Network Security

Applicable Industries

Security & Public Safety

Applicable Functions

Field Services

Logistics & Transportation

Use Cases

Cybersecurity

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

The Sheriff’s Office in Coweta County, Georgia, was struggling with a mobile VPN that triggered connectivity issues and cut off front-line personnel from receiving vital alerts. This left them extremely vulnerable. The VPN’s “traffic light” indicator in the system tray was supposed to show green when connected, yellow for connectivity issues, and red for not connected at all. However, the VPN was freezing, also leaving the status indicator frozen in the connected state. This was a major problem as it could potentially put the deputies in danger if they were not receiving alerts about dangerous situations.

About Customer

The customer in this case study is the Sheriff’s Office in Coweta County, Georgia. The Sheriff's Office is responsible for maintaining public safety and order in the county. They rely heavily on mobile connectivity to receive critical information and alerts. However, they were facing significant challenges with their existing mobile VPN solution. The VPN was causing connectivity issues, cutting off front-line personnel from receiving vital alerts. This was leaving them extremely vulnerable and potentially putting their lives at risk. The severity of the problem led the sheriff to give the go-ahead to do an immediate evaluation of a new solution.

Solution

The Sheriff’s Office replaced their old VPN with the NetMotion Mobility Mobile Performance Management software. This software solved virtually all of their problems. It provided a secure tunnel for connectivity and integrated well with their systems. The software also offered mobile analytics capability, which allowed them to track various metrics and troubleshoot hardware problems faster. Additionally, the software allowed for fine-tuning of how applications access connections, through NetMotion policies. This was a major advantage as it allowed them to optimize connections and make more efficient use of bandwidth.

Impact #1	Reliable delivery of critical information
Impact #2	Greater safety for responders
Impact #3	Comprehensive management of connections

Impact #1

Reliable delivery of critical information

Impact #2

Greater safety for responders

Impact #3

Comprehensive management of connections

Benefit #1	100% removal of connectivity problems
Benefit #2	Significant reduction in time spent troubleshooting connectivity issues

Benefit #1

100% removal of connectivity problems

Benefit #2

Significant reduction in time spent troubleshooting connectivity issues

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Overview

NetMotion Mobility® Has Deputies’ Back Through Confidence in Connectivity

Operational Impact

Quantitative Benefit