PTC Case Studies NedTrain Parts Management

	NedTrain Parts Management PTC

NedTrain Parts Management

PTC

Technology Category	Functional Applications - Inventory Management Systems
Applicable Industries	Railway & Metro
Applicable Functions	Logistics & Transportation Maintenance
Use Cases	Inventory Management
Services	System Integration
Challenge	NedTrain, a leading provider of rolling stock maintenance in the Netherlands, faced several challenges after splitting from NS, the Dutch national train operator. They were contracted by NS to maintain 2,800 units, ensuring no more than 170 were in maintenance at any one time. However, NedTrain often exceeded this limit, requiring NS to fund spare capacity. NedTrain also had to deliver the highest levels of quality and availability for the lowest lifecycle costs to attract non-NS customers. To achieve these objectives, NedTrain knew it had to reduce inventory by improving planning and forecast, improve parts availability across its network of 9 main locations, 35 service locations, and 65 warehouses, reduce harmful part cannibalization, distinguish planned from unplanned usage, and synchronize business processes. Read More
About Customer	NedTrain is the leading provider of rolling stock maintenance in the Netherlands. It supports operators and owners by maintaining, modifying, and upgrading railroad cars and locomotives on a 24/7 basis. The company was split from NS, the Dutch national train operator, in the 1990s. Since then, it has been contracted by NS to maintain 2,800 units, ensuring no more than 170 were in maintenance at any one time. NedTrain also aims to deliver the highest levels of quality and availability for the lowest lifecycle costs to attract non-NS customers. Read More
Solution	NedTrain selected PTC’s Service Parts Management solution to address its challenges. The functionality of PTC’s solution was a perfect match for NedTrain’s needs, integrating smoothly with its ERP system and providing a reliable platform for the planning of its parts across a complex network. The solution allowed NedTrain to improve customer service levels while reducing inventory and synchronizing business processes. It also improved parts availability to 94% at the location level and to 98.5% at the network level. Furthermore, the solution enabled NedTrain to manage and balance central and regional stock as it relocated large volumes of parts from 6 maintenance centers to one new central distribution center in Tilburg (the Landelijk Logistiek Centrum - LLC). Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Applicable Industries

Railway & Metro

Applicable Functions

Logistics & Transportation

Maintenance

Use Cases

Inventory Management

Services

System Integration

Challenge

NedTrain, a leading provider of rolling stock maintenance in the Netherlands, faced several challenges after splitting from NS, the Dutch national train operator. They were contracted by NS to maintain 2,800 units, ensuring no more than 170 were in maintenance at any one time. However, NedTrain often exceeded this limit, requiring NS to fund spare capacity. NedTrain also had to deliver the highest levels of quality and availability for the lowest lifecycle costs to attract non-NS customers. To achieve these objectives, NedTrain knew it had to reduce inventory by improving planning and forecast, improve parts availability across its network of 9 main locations, 35 service locations, and 65 warehouses, reduce harmful part cannibalization, distinguish planned from unplanned usage, and synchronize business processes.

About Customer

NedTrain is the leading provider of rolling stock maintenance in the Netherlands. It supports operators and owners by maintaining, modifying, and upgrading railroad cars and locomotives on a 24/7 basis. The company was split from NS, the Dutch national train operator, in the 1990s. Since then, it has been contracted by NS to maintain 2,800 units, ensuring no more than 170 were in maintenance at any one time. NedTrain also aims to deliver the highest levels of quality and availability for the lowest lifecycle costs to attract non-NS customers.

Solution

NedTrain selected PTC’s Service Parts Management solution to address its challenges. The functionality of PTC’s solution was a perfect match for NedTrain’s needs, integrating smoothly with its ERP system and providing a reliable platform for the planning of its parts across a complex network. The solution allowed NedTrain to improve customer service levels while reducing inventory and synchronizing business processes. It also improved parts availability to 94% at the location level and to 98.5% at the network level. Furthermore, the solution enabled NedTrain to manage and balance central and regional stock as it relocated large volumes of parts from 6 maintenance centers to one new central distribution center in Tilburg (the Landelijk Logistiek Centrum - LLC).

Impact #1	Improved customer service levels while reducing inventory and synchronizing business processes
Impact #2	Improved parts availability to 94% at location level and to 98.5% at network level
Impact #3	Managed and balanced central and regional stock as it relocated large volumes of parts from 6 maintenance centers to one new central distribution center in Tilburg (the Landelijk Logistiek Centrum - LLC)

Impact #1

Improved customer service levels while reducing inventory and synchronizing business processes

Impact #2

Improved parts availability to 94% at location level and to 98.5% at network level

Impact #3

Managed and balanced central and regional stock as it relocated large volumes of parts from 6 maintenance centers to one new central distribution center in Tilburg (the Landelijk Logistiek Centrum - LLC)

Benefit #1	Improved parts availability to 94% at location level
Benefit #2	Improved parts availability to 98.5% at network level

Benefit #1

Improved parts availability to 94% at location level

Benefit #2

Improved parts availability to 98.5% at network level

Download PDF Version

Overview

NedTrain Parts Management

Operational Impact

Quantitative Benefit