CallTrackingMetrics
Case Studies
Navigating COVID-19: How CTM Clients Adapted and Thrived
Overview
Navigating COVID-19: How CTM Clients Adapted and ThrivedCallTrackingMetrics |
Networks & Connectivity - 5G | |
Buildings E-Commerce | |
Sales & Marketing | |
Personnel Tracking & Monitoring Smart Campus | |
Operational Impact
The operational results for both Coalmarch and ROI Revolution were positive. Coalmarch was able to maintain consistent communication with their industry, clients, and employees through their centralized hub. They also managed to reach their entire client base through a multi-channel approach. ROI Revolution, on the other hand, was able to smoothly transition to a remote workforce, keeping their team connected, engaged, and focused. They also managed to support their clients by offering them remote workforce tools. Both companies were able to maintain continuity and communications with their employees and customers during the pandemic, demonstrating resilience and adaptability in the face of adversity. | |