H2O.ai Case Studies Nationwide Insurance Delivers Exceptional Protection for Members with H2O.ai

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	Nationwide Insurance Delivers Exceptional Protection for Members with H2O.ai H2O.ai

Nationwide Insurance Delivers Exceptional Protection for Members with H2O.ai

H2O.ai

Technology Category	Analytics & Modeling - Machine Learning Analytics & Modeling - Predictive Analytics
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Maintenance
Services	Data Science Services
Challenge	Data is everywhere at Nationwide and the company wanted more from the data they had to find new ways to provide more personalized service and response to their members. To achieve this goal, Nationwide needed an AI platform that allowed them the flexibility to easily work in a complex data environment to rapidly explore data and quickly prototype new models. Read More
About Customer	Nationwide Insurance, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. The company, industry leader in driving customer-focused innovation, is using H2O-3 open source and H2O Driverless AI to deliver exceptional customer experiences, reduce fraud and contribute to the bottom line. Read More
Solution	Nationwide created a centralized data science team that has built a unique, patented Model Factory to monitor all of their AI and ML models for all parts of their business. By using H2O.ai, this agile team was able to rapidly explore data with feature engineering and prototype models related to customer churn, customer retention, call routing, risk segmentation, business segmentation, fraud, underwriting, customer expansion, customer 360 and more. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Analytics & Modeling - Predictive Analytics

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Maintenance

Services

Data Science Services

Challenge

Data is everywhere at Nationwide and the company wanted more from the data they had to find new ways to provide more personalized service and response to their members. To achieve this goal, Nationwide needed an AI platform that allowed them the flexibility to easily work in a complex data environment to rapidly explore data and quickly prototype new models.

About Customer

Nationwide Insurance, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. The company, industry leader in driving customer-focused innovation, is using H2O-3 open source and H2O Driverless AI to deliver exceptional customer experiences, reduce fraud and contribute to the bottom line.

Solution

Nationwide created a centralized data science team that has built a unique, patented Model Factory to monitor all of their AI and ML models for all parts of their business. By using H2O.ai, this agile team was able to rapidly explore data with feature engineering and prototype models related to customer churn, customer retention, call routing, risk segmentation, business segmentation, fraud, underwriting, customer expansion, customer 360 and more.

Impact #1	H2O.ai helped Nationwide to ensure that they are providing stable, statistically unbiased models that can be trusted in their production environment.
Impact #2	With Driverless AI, Nationwide was able to achieve their goal of delivering exceptional member services by having a better understanding of changes within households, retention and churn of members.

Impact #1

H2O.ai helped Nationwide to ensure that they are providing stable, statistically unbiased models that can be trusted in their production environment.

Impact #2

With Driverless AI, Nationwide was able to achieve their goal of delivering exceptional member services by having a better understanding of changes within households, retention and churn of members.

Benefit #1	Savings in the millions
Benefit #2	Less time spent to prototype new models
Benefit #3	25B models scored

Benefit #1

Savings in the millions

Benefit #2

Less time spent to prototype new models

Benefit #3

25B models scored

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Overview

Nationwide Insurance Delivers Exceptional Protection for Members with H2O.ai

Operational Impact

Quantitative Benefit