Domo Case Studies MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money

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	MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money Domo

MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money

Domo

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Finance & Insurance
Applicable Functions	Human Resources Sales & Marketing
Use Cases	Predictive Quality Analytics Predictive Replenishment
Services	Data Science Services
Challenge	MX, a company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences, was facing a challenge. The company had nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure. This rapid growth and high turnover rate meant that the people experience organization needed to do everything it could to engage employees. Additionally, the company needed to ensure that the work marketing does at the top level is reflected in the company’s bottom line. Read More
About Customer	MX is a high-tech company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences. By helping clients connect to and leverage customer data, MX is able to help organizations deliver data-driven experiences, and identify additional opportunities for growth. The company has 700 employees and has nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure. Read More
Solution	MX uses Domo throughout the organization to track KPIs, goals and performance. Nearly every MX employee has access to the departmental and organizational data they need to operate. In order to maximize the experience, MX assigned a Domo administrator to each department; this person is not only a Domo expert but an expert in the exact needs of their line of business, giving them the insight required to tailor solutions to match the needs of their colleagues. MX’s people experience organization uses Domo to leverage data in new ways to improve employee retention. HR uses Domo to share the information that employees and leaders need to develop and grow their careers. This helps the company look beyond role-based technical skills to also consider critical cultural and value behavior skills so they can nurture and grow the entire employee. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Finance & Insurance

Applicable Functions

Human Resources

Sales & Marketing

Use Cases

Predictive Quality Analytics

Predictive Replenishment

Services

Data Science Services

Challenge

MX, a company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences, was facing a challenge. The company had nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure. This rapid growth and high turnover rate meant that the people experience organization needed to do everything it could to engage employees. Additionally, the company needed to ensure that the work marketing does at the top level is reflected in the company’s bottom line.

About Customer

MX is a high-tech company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences. By helping clients connect to and leverage customer data, MX is able to help organizations deliver data-driven experiences, and identify additional opportunities for growth. The company has 700 employees and has nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure.

Solution

MX uses Domo throughout the organization to track KPIs, goals and performance. Nearly every MX employee has access to the departmental and organizational data they need to operate. In order to maximize the experience, MX assigned a Domo administrator to each department; this person is not only a Domo expert but an expert in the exact needs of their line of business, giving them the insight required to tailor solutions to match the needs of their colleagues. MX’s people experience organization uses Domo to leverage data in new ways to improve employee retention. HR uses Domo to share the information that employees and leaders need to develop and grow their careers. This helps the company look beyond role-based technical skills to also consider critical cultural and value behavior skills so they can nurture and grow the entire employee.

Impact #1	MX was able to create a data-driven employee experience, improving employee retention.
Impact #2	The company was able to look beyond role-based technical skills to also consider critical cultural and value behavior skills, nurturing and growing the entire employee.
Impact #3	MX was able to leverage its sales and marketing data for increased performance in the face of a pandemic.

Impact #1

MX was able to create a data-driven employee experience, improving employee retention.

Impact #2

The company was able to look beyond role-based technical skills to also consider critical cultural and value behavior skills, nurturing and growing the entire employee.

Impact #3

MX was able to leverage its sales and marketing data for increased performance in the face of a pandemic.

Benefit #1	2x pipeline increase YoY
Benefit #2	Increased sales effectiveness

Benefit #1

2x pipeline increase YoY

Benefit #2

Increased sales effectiveness

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Overview

MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money

Operational Impact

Quantitative Benefit