BitTitan Case Studies Mural and BitTitan Provide Integrated Solution for Premier Onboarding of Office 365

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	Mural and BitTitan Provide Integrated Solution for Premier Onboarding of Office 365 BitTitan

Mural and BitTitan Provide Integrated Solution for Premier Onboarding of Office 365

BitTitan

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions	Business Operation
Use Cases	Edge Computing & Edge Intelligence Predictive Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Mural, a company that delivers end-to-end cloud IT onboarding, upselling, and support solutions, was facing challenges with its existing method of handling mailbox migration to Office 365. The company was using Outlook’s built-in PST export functionality, which proved to be cumbersome and inefficient for the scale of migrations they were routinely performing. Mural needed a more sustainable, long-term solution that could quickly migrate data error-free, be easy to configure, have a simple, non-technical user interface, be cost-effective, and address a diverse variety of messaging solutions. The company also needed a solution that could handle complicated scenarios, including destination servers that use multiple email platforms, and hosted exchange providers that do not allow access to other mailboxes. Read More
About Customer	Mural is a company that delivers end-to-end cloud IT onboarding, upselling, and support solutions. The company helps technology and service providers to assist small and medium businesses in maximizing the value of their cloud IT services. Through its product, MaaXcloud, Mural handles all stages of the cloud IT process — from assisting a business in finding the right cloud solution, to onboarding and training a business on using it, to supporting a business and its ongoing use of the solution. Mural has assisted business customers of leading ISVs, hosting providers, and telecom operators in a wide variety of successful migrations to cloud IT. The company is based in Portland, Oregon, and has approximately 75 employees. Read More
Solution	After testing several products, Mural decided to partner with BitTitan’s MigrationWiz. MigrationWiz features an intuitive user interface, cost-effective price point, and easy configuration. With a straightforward setup process and lack of software to install on local machines, Mural determined MigrationWiz is the premier cloud-based email migration solution. MigrationWiz can seamlessly move any attached documents or files, public folders, archives, and PSTs from source to destination servers, all from a single web portal. Mural began using MigrationWiz and immediately discovered its ability to scale to large, complicated projects without any plugins or software to install. Pairing MigrationWiz and MaaXcloud has created a strong focus on execution, simplicity, and customer satisfaction. Mural has productized an onboarding service with repeatable scope, a defined price, and predictable outcomes and quality. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Functions

Business Operation

Use Cases

Edge Computing & Edge Intelligence

Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Mural, a company that delivers end-to-end cloud IT onboarding, upselling, and support solutions, was facing challenges with its existing method of handling mailbox migration to Office 365. The company was using Outlook’s built-in PST export functionality, which proved to be cumbersome and inefficient for the scale of migrations they were routinely performing. Mural needed a more sustainable, long-term solution that could quickly migrate data error-free, be easy to configure, have a simple, non-technical user interface, be cost-effective, and address a diverse variety of messaging solutions. The company also needed a solution that could handle complicated scenarios, including destination servers that use multiple email platforms, and hosted exchange providers that do not allow access to other mailboxes.

About Customer

Mural is a company that delivers end-to-end cloud IT onboarding, upselling, and support solutions. The company helps technology and service providers to assist small and medium businesses in maximizing the value of their cloud IT services. Through its product, MaaXcloud, Mural handles all stages of the cloud IT process — from assisting a business in finding the right cloud solution, to onboarding and training a business on using it, to supporting a business and its ongoing use of the solution. Mural has assisted business customers of leading ISVs, hosting providers, and telecom operators in a wide variety of successful migrations to cloud IT. The company is based in Portland, Oregon, and has approximately 75 employees.

Solution

After testing several products, Mural decided to partner with BitTitan’s MigrationWiz. MigrationWiz features an intuitive user interface, cost-effective price point, and easy configuration. With a straightforward setup process and lack of software to install on local machines, Mural determined MigrationWiz is the premier cloud-based email migration solution. MigrationWiz can seamlessly move any attached documents or files, public folders, archives, and PSTs from source to destination servers, all from a single web portal. Mural began using MigrationWiz and immediately discovered its ability to scale to large, complicated projects without any plugins or software to install. Pairing MigrationWiz and MaaXcloud has created a strong focus on execution, simplicity, and customer satisfaction. Mural has productized an onboarding service with repeatable scope, a defined price, and predictable outcomes and quality.

Impact #1	Mural has noticed a correlation with MigrationWiz: The more they offer it to their customers, the more accounts they’re able to support.
Impact #2	Mural has now been able to acquire new customers faster than ever before – a true testament to the flexibility and labor cost reduction provided by MigrationWiz.
Impact #3	Mural has productized an onboarding service with repeatable scope, a defined price, and predictable outcomes and quality.

Impact #1

Mural has noticed a correlation with MigrationWiz: The more they offer it to their customers, the more accounts they’re able to support.

Impact #2

Mural has now been able to acquire new customers faster than ever before – a true testament to the flexibility and labor cost reduction provided by MigrationWiz.

Impact #3

Mural has productized an onboarding service with repeatable scope, a defined price, and predictable outcomes and quality.

Benefit #1	Mural has been able to handle more projects with the help of MigrationWiz.

Benefit #1

Mural has been able to handle more projects with the help of MigrationWiz.

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Overview

Mural and BitTitan Provide Integrated Solution for Premier Onboarding of Office 365

Operational Impact

Quantitative Benefit