Munzee gets expert sysadmin pointers, simple pricing, continual uptime, and doubled capacity through Linode Professional Services

Linode’s Professional Services would handle Munzee’s free site migrations on any weekday. Its customer support staff answered Foster questions promptly and thoroughly. “Every time I called Linode with a question,” said Foster, “anybody I talked to was able to answer the question with ease.” Munzee chose Linode and subsequently forwarded a long checklist of tasks it needed its servers to be capable of doing. Professional Services fulfilled that list. “They made things so simple,” said Foster. “Everything was perfect once all the servers were setup.” Munzee has been able to easily accommodate more than 30,000,000 total captures since 2011. Foster made it a point to compliment individuals on the Professional Service team. Describing their efforts as “above and beyond on everything,” Foster appreciated the help. Professional Services “would advise me if there was a better way to do things or call me if it was easier to talk on the phone. Anytime I open a ticket, I get a response within five minutes, even if it’s a “looking into it” which is great. I don’t have to wait until the morning for a response.” Munzee has seen its player numbers mushroom since its migration to Linode. Thrilled that he no longer has to worry about server availability, Foster and the team focus on gameplay. This past September 25 – 28, more than 200 players descended on Munzee’s McKinney, Texas headquarters. In a 24-hour stretch, Munzee handled over half a million captures without any (zero!) problems. As head of technology, Foster also “loves the fact” that he can still scale Munzee’s servers on his own, if necessary or desired, knowing full well that Professional Services is behind him, if he should need assistance. “We have been so happy with the results,” Foster states simply. “Now, I can sleep at night and not have to worry about the servers going down, and if they do - I will have knowledgeable and friendly people looking into it,” summarized Foster about his Linode experience. “We have seen a lot of growth due to the reliability and the optimization that Linode has done.”