Case Studies Municipality Groningen's 20-Year Journey with AMCS Software

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	Municipality Groningen's 20-Year Journey with AMCS Software

Municipality Groningen's 20-Year Journey with AMCS Software

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation Facility Management Logistics & Transportation
Use Cases	Digital Twin Fleet Management Predictive Maintenance Remote Asset Management
Services	Data Science Services Software Design & Engineering Services System Integration
Challenge	The greatest challenge for Municipality Groningen was to centralize all branches of their service into a single system. Each service branch previously worked with its own software, which required significant effort to integrate into a centralized system. The goal was to streamline operations and improve efficiency across various activities such as cleaning, waste collection, and commercial business activities. The integration process involved automating numerous tasks and collecting data for analysis to optimize operations. The challenge was not only technical but also involved ensuring that the new system was user-friendly and could be seamlessly adopted by the workforce. Read More
About Customer	Municipality Groningen is dedicated to creating a pleasant and sustainable living environment for its residents, known as Stadjers. The municipality is responsible for a wide range of services, including road and sewer maintenance, urban tree and shrub care, and daily waste collection. They also offer commercial services such as corporate waste collection, pest control, graffiti removal, and container hire. With a fleet of over 200 trucks, 40 Ravo sweepers, and 20 tractors, the municipality employs nearly 700 workers who are a familiar presence in the community. IT plays a crucial role in their operations, with various software applications from the AMCS platform being integral to their daily activities. Read More
Solution	Municipality Groningen implemented the AMCS Enterprise Management back office software to centralize their service branches into a single system. This integration allowed them to automate a wide range of activities, from waste collection to personnel management. They also adopted the Mobile Workforce tablet solution, replacing all on-board computers in their trucks with iPads. This new system provided real-time tracking and scheduling capabilities, making it easier for dispatchers to manage workloads and optimize routes. Additionally, they utilized Qlikview for data analysis and the Diftar waste registration system to enhance their waste management processes. The new system has made operations more efficient, user-friendly, and environmentally friendly. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Facility Management

Logistics & Transportation

Use Cases

Digital Twin

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Data Science Services

Software Design & Engineering Services

System Integration

Challenge

The greatest challenge for Municipality Groningen was to centralize all branches of their service into a single system. Each service branch previously worked with its own software, which required significant effort to integrate into a centralized system. The goal was to streamline operations and improve efficiency across various activities such as cleaning, waste collection, and commercial business activities. The integration process involved automating numerous tasks and collecting data for analysis to optimize operations. The challenge was not only technical but also involved ensuring that the new system was user-friendly and could be seamlessly adopted by the workforce.

About Customer

Municipality Groningen is dedicated to creating a pleasant and sustainable living environment for its residents, known as Stadjers. The municipality is responsible for a wide range of services, including road and sewer maintenance, urban tree and shrub care, and daily waste collection. They also offer commercial services such as corporate waste collection, pest control, graffiti removal, and container hire. With a fleet of over 200 trucks, 40 Ravo sweepers, and 20 tractors, the municipality employs nearly 700 workers who are a familiar presence in the community. IT plays a crucial role in their operations, with various software applications from the AMCS platform being integral to their daily activities.

Solution

Municipality Groningen implemented the AMCS Enterprise Management back office software to centralize their service branches into a single system. This integration allowed them to automate a wide range of activities, from waste collection to personnel management. They also adopted the Mobile Workforce tablet solution, replacing all on-board computers in their trucks with iPads. This new system provided real-time tracking and scheduling capabilities, making it easier for dispatchers to manage workloads and optimize routes. Additionally, they utilized Qlikview for data analysis and the Diftar waste registration system to enhance their waste management processes. The new system has made operations more efficient, user-friendly, and environmentally friendly.

Impact #1	The centralization of the AMCS platform has enabled improved efficiency in various operations, including waste collection, personnel management, and route planning.
Impact #2	The Mobile Workforce tablet solution has made scheduling quicker and more efficient, reducing the need for paper job lists and enabling real-time tracking of trucks.
Impact #3	The new system has led to better workload distribution among drivers and trucks, resulting in more efficient use of equipment and resources.

Impact #1

The centralization of the AMCS platform has enabled improved efficiency in various operations, including waste collection, personnel management, and route planning.

Impact #2

The Mobile Workforce tablet solution has made scheduling quicker and more efficient, reducing the need for paper job lists and enabling real-time tracking of trucks.

Impact #3

The new system has led to better workload distribution among drivers and trucks, resulting in more efficient use of equipment and resources.

Benefit #1	Two fewer trucks are being used due to more efficient scheduling and workload distribution.
Benefit #2	The transition to a fully paperless system on all trucks is expected to result in significant savings in fuel consumption, mileage, and CO2 emissions.

Benefit #1

Two fewer trucks are being used due to more efficient scheduling and workload distribution.

Benefit #2

The transition to a fully paperless system on all trucks is expected to result in significant savings in fuel consumption, mileage, and CO2 emissions.

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Overview

Municipality Groningen's 20-Year Journey with AMCS Software

Operational Impact

Quantitative Benefit