NETSCOUT Case Studies Multinational Financial Services Corporation Protects Performance of Financial Transactions with NETSCOUT

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	Multinational Financial Services Corporation Protects Performance of Financial Transactions with NETSCOUT NETSCOUT

Multinational Financial Services Corporation Protects Performance of Financial Transactions with NETSCOUT

NETSCOUT

Technology Category	Analytics & Modeling - Real Time Analytics Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Quality Analytics Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	The organization’s biggest challenge was delivering a seamless monitoring experience despite rapid growth and multiple business acquisitions. There was a real need to standardize on a single solution that met all their needs to gain end-to-end visibility across the organization and assure service quality. NetOps additionally needed actionable intelligence based on current application activity and performance to help them plan for sufficient capacity to accommodate unpredictable trading markets traffic. As a financial services organization, it’s critical to have visibility into any connectivity issues end-users may experience on the trading platform. Missing a stock trade, even by milliseconds, could cost end-users millions of dollars. Visibility throughout the hybrid cloud environment was also needed to help research and resolve end-user’s trade disputes with the various trading platforms. Read More
About Customer	This large multinational financial services corporation is in the business of managing financial exchanges and marketplaces. The corporation also offers end-to-end data services and solutions to support the trading, investment, risk management, and connectivity needs of customers across major asset classes. Thousands of employees work out of offices around the world transforming global markets and generating revenue of more than $3 billion dollars annually. Financial trading is highly dependent on the digital environment for research, customer relationship management and trading execution, thus the performance of their hybrid cloud environment is extremely important. Read More
Solution	To address these challenges, this organization turned to NETSCOUT®. Over time the data centers from recent acquisitions have been consolidated, and the NETSCOUT solution has been implemented to provide visibility into the environment to assure service quality. The IT team deployed InfiniStreamNG appliances strategically throughout their datacenters to provide end-to-end visibility into their production environment. The smart data generated by these data sources is converted into smarter analytics by the nGenius® Service Assurance platform. Extracted from rich wire data, these metrics are displayed in a series of custom service dashboards, providing at-a-glance views and analysis into critical stock trading and research protocols such as FIX, ITCH, and OUCH. Multicast traffic and microburst transactions are also important to see. Seamless contextual workflows can take the IT team from a high-level dashboard view down into session analysis of an individual transaction in just two clicks. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Infrastructure as a Service (IaaS) - Hybrid Cloud

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

The organization’s biggest challenge was delivering a seamless monitoring experience despite rapid growth and multiple business acquisitions. There was a real need to standardize on a single solution that met all their needs to gain end-to-end visibility across the organization and assure service quality. NetOps additionally needed actionable intelligence based on current application activity and performance to help them plan for sufficient capacity to accommodate unpredictable trading markets traffic. As a financial services organization, it’s critical to have visibility into any connectivity issues end-users may experience on the trading platform. Missing a stock trade, even by milliseconds, could cost end-users millions of dollars. Visibility throughout the hybrid cloud environment was also needed to help research and resolve end-user’s trade disputes with the various trading platforms.

About Customer

This large multinational financial services corporation is in the business of managing financial exchanges and marketplaces. The corporation also offers end-to-end data services and solutions to support the trading, investment, risk management, and connectivity needs of customers across major asset classes. Thousands of employees work out of offices around the world transforming global markets and generating revenue of more than $3 billion dollars annually. Financial trading is highly dependent on the digital environment for research, customer relationship management and trading execution, thus the performance of their hybrid cloud environment is extremely important.

Solution

To address these challenges, this organization turned to NETSCOUT®. Over time the data centers from recent acquisitions have been consolidated, and the NETSCOUT solution has been implemented to provide visibility into the environment to assure service quality. The IT team deployed InfiniStreamNG appliances strategically throughout their datacenters to provide end-to-end visibility into their production environment. The smart data generated by these data sources is converted into smarter analytics by the nGenius® Service Assurance platform. Extracted from rich wire data, these metrics are displayed in a series of custom service dashboards, providing at-a-glance views and analysis into critical stock trading and research protocols such as FIX, ITCH, and OUCH. Multicast traffic and microburst transactions are also important to see. Seamless contextual workflows can take the IT team from a high-level dashboard view down into session analysis of an individual transaction in just two clicks.

Impact #1	Mitigate business risk
Impact #2	Time savings
Impact #3	Protect end-user experience

Impact #1

Mitigate business risk

Impact #2

Time savings

Impact #3

Protect end-user experience

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Overview

Multinational Financial Services Corporation Protects Performance of Financial Transactions with NETSCOUT

Operational Impact