Case Studies Mueller Water Develops Top Notch IT Organization with Automox

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	Mueller Water Develops Top Notch IT Organization with Automox

Mueller Water Develops Top Notch IT Organization with Automox

Technology Category	Analytics & Modeling - Predictive Analytics Cybersecurity & Privacy - Endpoint Security Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries	Utilities
Applicable Functions	Business Operation Maintenance
Use Cases	Cybersecurity Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Mueller Water Products faced significant challenges in managing and securing their IT infrastructure. With over 3000 employees and more than 2000 endpoints, the company needed a robust solution to ensure complete visibility and control over their systems. The primary challenges included achieving complete visibility of their IT environment, managing patches efficiently, and responding quickly to vulnerabilities. Technicians in the field needed to stay connected and secure, even without using a VPN. The company also needed to streamline their IT operations to create a lean, world-class IT team. Read More
About Customer	Mueller Water Products, established in 1857, is a leading manufacturer of high-quality water infrastructure products in the United States. The company is renowned for its reliable and durable products, including fire hydrants, which are a common sight in many American neighborhoods. With a workforce of over 3000 employees, Mueller Water Products operates on a large scale, managing a vast number of endpoints and IT assets. The company's commitment to innovation and quality has made it a trusted name in the water infrastructure industry. Mueller Water Products aims to maintain its reputation by ensuring its IT infrastructure is secure, efficient, and capable of supporting its extensive operations. Read More
Solution	Mueller Water Products partnered with Automox to address their IT challenges and enhance their endpoint management capabilities. Automox provided a comprehensive platform that offered automated patching, complete visibility, and efficient vulnerability remediation. The platform's dashboards and reporting features allowed Mueller to see which patches were effective and what software was installed on each machine. This automation saved the IT team significant time and effort, enabling them to focus on more strategic tasks. Additionally, Automox's ability to run groups of endpoints allowed Mueller to categorize their diverse IT assets, including office computers, servers, and operational technologies, for better management and response times. During the Log4j vulnerability crisis in December 2021, Automox's Worklets feature enabled Mueller to quickly scan and remediate affected devices, ensuring the company's IT environment remained secure even during the holiday season. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Cybersecurity & Privacy - Endpoint Security

Functional Applications - Enterprise Asset Management Systems (EAM)

Applicable Industries

Utilities

Applicable Functions

Business Operation

Maintenance

Use Cases

Cybersecurity

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Mueller Water Products faced significant challenges in managing and securing their IT infrastructure. With over 3000 employees and more than 2000 endpoints, the company needed a robust solution to ensure complete visibility and control over their systems. The primary challenges included achieving complete visibility of their IT environment, managing patches efficiently, and responding quickly to vulnerabilities. Technicians in the field needed to stay connected and secure, even without using a VPN. The company also needed to streamline their IT operations to create a lean, world-class IT team.

About Customer

Mueller Water Products, established in 1857, is a leading manufacturer of high-quality water infrastructure products in the United States. The company is renowned for its reliable and durable products, including fire hydrants, which are a common sight in many American neighborhoods. With a workforce of over 3000 employees, Mueller Water Products operates on a large scale, managing a vast number of endpoints and IT assets. The company's commitment to innovation and quality has made it a trusted name in the water infrastructure industry. Mueller Water Products aims to maintain its reputation by ensuring its IT infrastructure is secure, efficient, and capable of supporting its extensive operations.

Solution

Mueller Water Products partnered with Automox to address their IT challenges and enhance their endpoint management capabilities. Automox provided a comprehensive platform that offered automated patching, complete visibility, and efficient vulnerability remediation. The platform's dashboards and reporting features allowed Mueller to see which patches were effective and what software was installed on each machine. This automation saved the IT team significant time and effort, enabling them to focus on more strategic tasks. Additionally, Automox's ability to run groups of endpoints allowed Mueller to categorize their diverse IT assets, including office computers, servers, and operational technologies, for better management and response times. During the Log4j vulnerability crisis in December 2021, Automox's Worklets feature enabled Mueller to quickly scan and remediate affected devices, ensuring the company's IT environment remained secure even during the holiday season.

Impact #1	Mueller Water Products achieved complete visibility and control over their IT environment, allowing them to manage patches and track software installations efficiently.
Impact #2	The company improved its response time to vulnerabilities, ensuring that technicians in the field remained connected and secure without relying on VPNs.
Impact #3	Automox's automated patching and reporting features saved the IT team significant time, enabling them to focus on more strategic tasks and improving overall productivity.

Impact #1

Mueller Water Products achieved complete visibility and control over their IT environment, allowing them to manage patches and track software installations efficiently.

Impact #2

The company improved its response time to vulnerabilities, ensuring that technicians in the field remained connected and secure without relying on VPNs.

Impact #3

Automox's automated patching and reporting features saved the IT team significant time, enabling them to focus on more strategic tasks and improving overall productivity.

Benefit #1	Over 2000 endpoints managed efficiently with Automox.
Benefit #2	50% of American neighborhoods have Mueller fire hydrants, indicating the company's extensive reach and operational scale.

Benefit #1

Over 2000 endpoints managed efficiently with Automox.

Benefit #2

50% of American neighborhoods have Mueller fire hydrants, indicating the company's extensive reach and operational scale.

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Overview

Mueller Water Develops Top Notch IT Organization with Automox

Operational Impact

Quantitative Benefit