CivicConnect Case Studies MTC Becomes the Premier Source of Traveler Information for Efficiency and Choice

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	MTC Becomes the Premier Source of Traveler Information for Efficiency and Choice CivicConnect

MTC Becomes the Premier Source of Traveler Information for Efficiency and Choice

CivicConnect

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation
Use Cases	Public Transportation Management Smart City Operations
Services	Data Science Services
Challenge	MTC desired a Next Generation 511 system that provided choice and efficiency in mobility for the 8 million residents, visitors and workers it serves, while leveraging the latest technology advances to reduce cost. Read More
About Customer	The Metropolitan Transportation Commission, or MTC, is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC collaborates with a network of other public agencies to help support the streets, roads, highways, transit systems, and other transportation resources that help millions of people get to where they need to be. The Bay Area’s nine counties and 101 cities maintain over 42,000 lane- miles of local streets and roads, and Bay Area transit systems accommodate some 1.5 million trips each day. Read More
Customer Name	Metropolitan Transportation Commission Read More
Solution	The CivicConnect Platform allows MTC to provide a web front end that integrates and manages data from over 30 transportation agencies on everything from stops to real-time departure information. The system features a multi-modal trip planner that offers a side-by-side comparison of trip options and displays valuable information on travel time and cost, and provides tools for easy personalizationmeaning each user can set individual preferences Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Database Management & Storage

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Use Cases

Public Transportation Management

Smart City Operations

Services

Data Science Services

Challenge

MTC desired a Next Generation 511 system that provided choice and efficiency in mobility for the 8 million residents, visitors and workers it serves, while leveraging the latest technology advances to reduce cost.

About Customer

The Metropolitan Transportation Commission, or MTC, is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC collaborates with a network of other public agencies to help support the streets, roads, highways, transit systems, and other transportation resources that help millions of people get to where they need to be. The Bay Area’s nine counties and 101 cities maintain over 42,000 lane- miles of local streets and roads, and Bay Area transit systems accommodate some 1.5 million trips each day.

Customer Name

Metropolitan Transportation Commission

Solution

The CivicConnect Platform allows MTC to provide a web front end that integrates and manages data from over 30 transportation agencies on everything from stops to real-time departure information.

The system features a multi-modal trip planner that offers a side-by-side comparison of trip options and displays valuable information on travel time and cost, and provides tools for easy personalizationmeaning each user can set individual preferences

Impact #1	[Data Management - Data Analysis] Together, MTC and CivicConnect are making the NextGen 511 site the Bay Area's premier source of traveler information. Built on the CivicConnect Platform, the NextGen 511 site also provides valuable analytics for MTC to better understand system users' transportation needs and to improve services for more efficient urban mobility.

Impact #1

[Data Management - Data Analysis]

Together, MTC and CivicConnect are making the NextGen 511 site the Bay Area's premier source of traveler information. Built on the CivicConnect Platform, the NextGen 511 site also provides valuable analytics for MTC to better understand system users' transportation needs and to improve services for more efficient urban mobility.

Benefit #1	The NextGen 511 site reduced MTC's operating costs while serving over 20,000 unique users each day.
Benefit #2	Data feed from 33 Agencies integrating public, private and real-time data

Benefit #1

The NextGen 511 site reduced MTC's operating costs while serving over 20,000 unique users each day.

Benefit #2

Data feed from 33 Agencies integrating public, private and real-time data

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Overview

MTC Becomes the Premier Source of Traveler Information for Efficiency and Choice

Operational Impact

Quantitative Benefit