Bentley Case Studies MRT Jakarta's Sustainable Transport Initiative: A Digital Twin Case Study
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MRT Jakarta's Sustainable Transport Initiative: A Digital Twin Case Study

Bentley
Functional Applications - Enterprise Asset Management Systems (EAM)
Sensors - Temperature Sensors
Cement
Transportation
Maintenance
Product Research & Development
Construction Management
Digital Twin
System Integration
PT MRT Jakarta was tasked with the construction, operations, and maintenance of Jakarta's first mass rapid transit system, aimed at reducing traffic congestion and carbon emissions in the densely populated city. The project, which was initiated by the provincial government, was set to add 5.7 kilometers of track and seven underground stations to the existing public transport infrastructure. However, the project faced significant technical difficulties due to its location in a congested urban environment, a national heritage site, and a canal. The challenges were further compounded by multiple contract packages, a large number of deliverables, and the need for coordination during the COVID-19 pandemic. The initial phase of the project was postponed due to the pandemic, and PT MRT Jakarta was asked to accelerate the schedule, ensuring no delays caused by data inaccuracies, inconsistencies in design reviews, or miscommunication. Previous attempts at manually coordinating contractors and implementing various document management systems proved time-consuming and inefficient, resulting in information silos.
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PT MRT Jakarta is a public transportation company responsible for the construction, operations, and maintenance of Jakarta's mass rapid transit system. The company is also responsible for business development and transit-oriented development around the stations. The sustainable urban transit system they are developing aims to connect all corners of the greater metropolitan area, creating new opportunities for economic growth. The company's goal is to develop a safe, reliable, and comfortable public transportation network to increase mobility, improve the city’s air quality, and provide a solution to the capital’s serious traffic congestion problem. The project is expected to transform people’s life habits as they gradually switch from the use of private vehicles to public transportation.
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To streamline workflows and improve project execution, PT MRT Jakarta implemented a connected data environment using Bentley Systems. They selected ProjectWise, AssetWise, and the Bentley iTwin platform to digitalize workflows, manage asset information, and streamline collaboration. The integrated solution provided a consistent workflow and ensured that all contractors, stakeholders, and project participants had access to the most current project information. The unified platform allowed teams to collaborate from multiple locations and perform virtual design reviews throughout the pandemic. It also ensured that all contractors followed consistent methods for data capture, design and drawing production, and review processes. PT MRT Jakarta also integrated AssetWise to build an asset register to progressively collect and visualize asset information throughout the project. With SYNCHRO, they performed construction simulation to monitor the construction sequence and identify potential interface issues between contractors.
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The implementation of Bentley's integrated digital solution transformed PT MRT Jakarta's railway engineering approach. The connected data environment streamlined communication among contractors, stakeholders, and the project team, ensuring timely and high-quality deliverables. The solution also allowed teams to collaborate from multiple locations and perform virtual design reviews throughout the pandemic, ensuring that all contractors followed consistent methods for data capture, design and drawing production, and review processes. The 3D visualization capabilities helped the team to have a better understanding of the asset that is being designed and constructed and assisted in identifying coordination and interface issues, minimizing rework during construction. The digitalization of their design and construction processes allowed PT MRT Jakarta to leverage industry standards and best practices, optimizing construction tasks. The 3D models and as-built data will be used to improve asset performance and reliability throughout the railway’s operational life, supporting sustainable transportation for the world’s second-most populated urban area.
Saved 10% in working time by providing real-time access to trusted project information.
Reduced hard copy submissions by 90% by digitalizing workflows and managing asset information.
Maintained an average reviewing time of contractor submission of 30 days, even during pandemic conditions.
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