Case Studies Moving People and Information Securely with Behavioral AI-Based Cloud Email Security

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	Moving People and Information Securely with Behavioral AI-Based Cloud Email Security

Moving People and Information Securely with Behavioral AI-Based Cloud Email Security

Technology Category	Analytics & Modeling - Predictive Analytics
Applicable Industries	Transportation
Applicable Functions	Business Operation
Use Cases	Intrusion Detection Systems
Services	Cybersecurity Services System Integration
Challenge	AC Transit faced significant challenges in protecting its employees and partners from sophisticated email-borne attacks. The organization needed to stop active account takeover attacks immediately and required a solution that could be implemented quickly without the need for a secure email gateway. Additionally, AC Transit aimed to improve executive productivity by filtering out non-malicious but time-consuming graymail messages. The primary challenges included identifying an API-based solution with superior detection services, stopping ongoing account takeover attacks, and enhancing executive productivity. Read More
About Customer	AC Transit is a major regional transit provider in the California East Bay, serving over a dozen counties and approximately 200,000 customers on an average weekday. As a partner to federal agencies, AC Transit must operate efficiently while ensuring the security of its employees and partners. The organization is committed to providing reliable bus services and maintaining a high level of cybersecurity to protect against sophisticated email-borne threats. With a focus on efficiency and security, AC Transit continuously seeks innovative solutions to enhance its operations and safeguard its stakeholders. Read More
Solution	To address the challenges, AC Transit implemented Abnormal, an API-based solution that could be deployed within minutes. This solution quickly identified and remediated email attacks in the organization's inboxes. Abnormal provided superior detection capabilities for advanced threats such as Business Email Compromise (BEC), Account Takeover (ATO), and spear phishing. Additionally, AC Transit utilized the Email Productivity add-on to filter out graymail, saving more than 120 hours of company time each month. The combination of Abnormal and the Email Productivity add-on allowed AC Transit to enhance its security posture and improve executive productivity by reducing the volume of non-malicious but time-consuming emails. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Applicable Industries

Transportation

Applicable Functions

Business Operation

Use Cases

Intrusion Detection Systems

Services

Cybersecurity Services

System Integration

Challenge

AC Transit faced significant challenges in protecting its employees and partners from sophisticated email-borne attacks. The organization needed to stop active account takeover attacks immediately and required a solution that could be implemented quickly without the need for a secure email gateway. Additionally, AC Transit aimed to improve executive productivity by filtering out non-malicious but time-consuming graymail messages. The primary challenges included identifying an API-based solution with superior detection services, stopping ongoing account takeover attacks, and enhancing executive productivity.

About Customer

AC Transit is a major regional transit provider in the California East Bay, serving over a dozen counties and approximately 200,000 customers on an average weekday. As a partner to federal agencies, AC Transit must operate efficiently while ensuring the security of its employees and partners. The organization is committed to providing reliable bus services and maintaining a high level of cybersecurity to protect against sophisticated email-borne threats. With a focus on efficiency and security, AC Transit continuously seeks innovative solutions to enhance its operations and safeguard its stakeholders.

Solution

To address the challenges, AC Transit implemented Abnormal, an API-based solution that could be deployed within minutes. This solution quickly identified and remediated email attacks in the organization's inboxes. Abnormal provided superior detection capabilities for advanced threats such as Business Email Compromise (BEC), Account Takeover (ATO), and spear phishing. Additionally, AC Transit utilized the Email Productivity add-on to filter out graymail, saving more than 120 hours of company time each month. The combination of Abnormal and the Email Productivity add-on allowed AC Transit to enhance its security posture and improve executive productivity by reducing the volume of non-malicious but time-consuming emails.

Impact #1	Detected and auto-remediated compromised accounts, maintaining partner trust and protecting the organization's reputation.
Impact #2	Prevented sophisticated email-borne attacks from reaching executives, board members, partners, and employees.
Impact #3	Saved over 120 employee hours each month by filtering out graymail, thereby improving executive productivity.

Impact #1

Detected and auto-remediated compromised accounts, maintaining partner trust and protecting the organization's reputation.

Impact #2

Prevented sophisticated email-borne attacks from reaching executives, board members, partners, and employees.

Impact #3

Saved over 120 employee hours each month by filtering out graymail, thereby improving executive productivity.

Benefit #1	Saved 120+ employee hours each month by reducing graymail in inboxes.
Benefit #2	Protected 1,100+ mailboxes from sophisticated email-borne attacks.

Benefit #1

Saved 120+ employee hours each month by reducing graymail in inboxes.

Benefit #2

Protected 1,100+ mailboxes from sophisticated email-borne attacks.

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Overview

Moving People and Information Securely with Behavioral AI-Based Cloud Email Security

Operational Impact

Quantitative Benefit