Case Studies Morris Area Paratransit System (MAPS)

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	Morris Area Paratransit System (MAPS)

Morris Area Paratransit System (MAPS)

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	The Morris Area Paratransit System (MAPS) faced several operational challenges. They were still using paper manifests, which made it difficult to operate efficiently and streamline internal operations. The unique geography of Morris County, which includes both urban and rural areas, required a system that could map out different areas effectively. Additionally, they needed to break out different funding sources and required software that was easy to use. Another critical need was the integration of tablets in their vehicles to modernize their operations. Read More
About Customer	The Morris Area Paratransit System (MAPS) is a transportation service provider operating in Morris County, United States. The service is designed to cater to the unique needs of the county, which includes both urban and rural areas. MAPS aims to provide efficient and reliable transportation services to its users, which include a diverse range of passengers such as the elderly, disabled, and those without access to private transportation. The organization is committed to improving its operational efficiency and customer satisfaction by leveraging modern technology solutions. Read More
Solution	To address these challenges, MAPS implemented the Ecolane Reporting System along with an ADHOC reporting tool. The Ecolane DRT software was used to completely automate scheduling and dispatching, significantly improving operational efficiency. Additionally, the Ecolane Touch Screen MDT software, which includes turn-by-turn navigation, was deployed on Android tablets in their vehicles. This solution allowed MAPS to do more miles and report rural miles more accurately, thereby meeting their unique geographic needs. The integration of these technologies streamlined their operations and provided a more user-friendly experience for their staff. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

The Morris Area Paratransit System (MAPS) faced several operational challenges. They were still using paper manifests, which made it difficult to operate efficiently and streamline internal operations. The unique geography of Morris County, which includes both urban and rural areas, required a system that could map out different areas effectively. Additionally, they needed to break out different funding sources and required software that was easy to use. Another critical need was the integration of tablets in their vehicles to modernize their operations.

About Customer

The Morris Area Paratransit System (MAPS) is a transportation service provider operating in Morris County, United States. The service is designed to cater to the unique needs of the county, which includes both urban and rural areas. MAPS aims to provide efficient and reliable transportation services to its users, which include a diverse range of passengers such as the elderly, disabled, and those without access to private transportation. The organization is committed to improving its operational efficiency and customer satisfaction by leveraging modern technology solutions.

Solution

To address these challenges, MAPS implemented the Ecolane Reporting System along with an ADHOC reporting tool. The Ecolane DRT software was used to completely automate scheduling and dispatching, significantly improving operational efficiency. Additionally, the Ecolane Touch Screen MDT software, which includes turn-by-turn navigation, was deployed on Android tablets in their vehicles. This solution allowed MAPS to do more miles and report rural miles more accurately, thereby meeting their unique geographic needs. The integration of these technologies streamlined their operations and provided a more user-friendly experience for their staff.

Impact #1	The implementation of the Ecolane system led to a significant increase in productivity, as evidenced by the rise in RPH (Rides Per Hour) from 1.5 to 2.29.
Impact #2	Before the COVID-19 pandemic, MAPS was handling 250 trips per day, showcasing the system's capability to manage a high volume of trips efficiently.
Impact #3	On average, MAPS was able to complete 5,000 trips per month, indicating a substantial improvement in their operational capacity.

Impact #1

The implementation of the Ecolane system led to a significant increase in productivity, as evidenced by the rise in RPH (Rides Per Hour) from 1.5 to 2.29.

Impact #2

Before the COVID-19 pandemic, MAPS was handling 250 trips per day, showcasing the system's capability to manage a high volume of trips efficiently.

Impact #3

On average, MAPS was able to complete 5,000 trips per month, indicating a substantial improvement in their operational capacity.

Benefit #1	Increased RPH from 1.5 to 2.29 RPH
Benefit #2	250 Trips Per Day (pre-COVID-19)
Benefit #3	Averaging 5,000 Trips Per Month

Benefit #1

Increased RPH from 1.5 to 2.29 RPH

Benefit #2

250 Trips Per Day (pre-COVID-19)

Benefit #3

Averaging 5,000 Trips Per Month

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Overview

Morris Area Paratransit System (MAPS)

Operational Impact

Quantitative Benefit