Cisco Case Studies Montgomery College Creates a Connected Campus by Moving Communications to the Cloud

	Montgomery College Creates a Connected Campus by Moving Communications to the Cloud Cisco

Montgomery College Creates a Connected Campus by Moving Communications to the Cloud

Cisco

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Education
Applicable Functions	Business Operation
Use Cases	Remote Collaboration
Services	Cloud Planning, Design & Implementation Services
Challenge	Montgomery College, one of the nation’s largest and most highly regarded community colleges, faced several communication challenges. Team members working remotely across multiple campuses and course delivery sites needed access to a consistent telecommunications infrastructure. The tech-savvy student body expected to communicate and collaborate from any location over any device. The college's premise-based communications platform was comprised of disparate platforms that didn’t easily integrate with other strategic cloud investments. Officials were determined to find a way to transform communications and build a “connected campus”— able to support administrators, faculty and students wherever they work or study. Read More
About Customer	Montgomery College is Maryland’s premier community college, serving nearly 60,000 students across multiple campuses and workforce development centers. It is one of the nation’s largest and most highly regarded community colleges. The college administrators and faculty work across multiple campuses and course delivery sites. They have a tech-savvy student body that expects to communicate and collaborate from any location over any device. Read More
Solution	Montgomery College adopted a BroadSoft-powered communication and collaboration solution hosted by Atlantech Online, a trusted regional communication service provider. The solution offers hundreds of standard PBX features, call center capabilities, HD voice and video conferencing, instant messaging and presence, desktop sharing and online collaborative workspaces. It also provides multimedia integration with other important productivity apps used by faculty and staff. The new hosted solution provides a seamless transition path that protects the college’s investment in its existing infrastructure. Users and locations served by new cloud-based PBX services can communicate seamlessly over any IP-compatible phone or device with colleagues who remain on legacy hardware. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Education

Applicable Functions

Business Operation

Use Cases

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Challenge

Montgomery College, one of the nation’s largest and most highly regarded community colleges, faced several communication challenges. Team members working remotely across multiple campuses and course delivery sites needed access to a consistent telecommunications infrastructure. The tech-savvy student body expected to communicate and collaborate from any location over any device. The college's premise-based communications platform was comprised of disparate platforms that didn’t easily integrate with other strategic cloud investments. Officials were determined to find a way to transform communications and build a “connected campus”— able to support administrators, faculty and students wherever they work or study.

About Customer

Montgomery College is Maryland’s premier community college, serving nearly 60,000 students across multiple campuses and workforce development centers. It is one of the nation’s largest and most highly regarded community colleges. The college administrators and faculty work across multiple campuses and course delivery sites. They have a tech-savvy student body that expects to communicate and collaborate from any location over any device.

Solution

Montgomery College adopted a BroadSoft-powered communication and collaboration solution hosted by Atlantech Online, a trusted regional communication service provider. The solution offers hundreds of standard PBX features, call center capabilities, HD voice and video conferencing, instant messaging and presence, desktop sharing and online collaborative workspaces. It also provides multimedia integration with other important productivity apps used by faculty and staff. The new hosted solution provides a seamless transition path that protects the college’s investment in its existing infrastructure. Users and locations served by new cloud-based PBX services can communicate seamlessly over any IP-compatible phone or device with colleagues who remain on legacy hardware.

Impact #1	Scalability: It is now simple for the college to stand up new locations, accommodate new users and configure features to support the needs of various sites, organizations and teams.
Impact #2	Centralized management: IT administrators can configure and manage communications and devices using a single, intuitive web portal. Moves, adds and changes are simple to accomplish and can be implemented in real time.
Impact #3	New collaboration capabilities: Online meeting spaces make it simple for users to set up conferences, share content, and invite colleagues or students to connect from various apps, browsers and phones.

Impact #1

Scalability: It is now simple for the college to stand up new locations, accommodate new users and configure features to support the needs of various sites, organizations and teams.

Impact #2

Centralized management: IT administrators can configure and manage communications and devices using a single, intuitive web portal. Moves, adds and changes are simple to accomplish and can be implemented in real time.

Impact #3

New collaboration capabilities: Online meeting spaces make it simple for users to set up conferences, share content, and invite colleagues or students to connect from various apps, browsers and phones.

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Overview

Montgomery College Creates a Connected Campus by Moving Communications to the Cloud

Operational Impact