Brightpearl Case Studies Monica + Andy's Transformation with Brightpearl's Retail Operations Platform
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Monica + Andy's Transformation with Brightpearl's Retail Operations Platform

Brightpearl
Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Functional Applications - Inventory Management Systems
Buildings
Retail
Warehouse & Inventory Management
Inventory Management
Retail Store Automation
Chicago-based babywear brand Monica + Andy, established in 2014, experienced rapid growth and faced challenges in managing their back office operations. They initially turned to spreadsheets for managing various aspects of their business, including inventory, invoices, and accounting. However, as the business volumes began to soar, managing these spreadsheets became incredibly time-consuming and impractical. The business, which specializes in organic babywear, kidswear, maternity wear, and kid-related accessories, sells its products DTC online, via stores in NYC and Chicago, and is also stocked at big-name stores including Target and Buybuy BABY. The brand was in need of a back office solution that could handle their growing operational complexity.
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Monica + Andy is a multichannel baby and kidswear retailer established in 2014. The business specializes in organic babywear, kidswear, maternity wear, and kid-related accessories. Their products are mainly sold DTC online and via stores in NYC and Chicago, but are also stocked at big-name stores including Target and Buybuy BABY. The brand is known for its supersoft range of newborn 'coming home' outfits, made with GOTS-certified organic fabrics in limited-edition prints. These outfits are typically the first thing expectant parents buy, and they often return for more quality, stylish clothes as their child grows.
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Monica + Andy considered implementing a traditional ERP, but the long implementation time, high costs, and high failure rate made it an unattractive choice. Instead, they chose Brightpearl, a flexible, scalable Retail Operations Platform. The platform was implemented by a team of retail experts in less than 120 days, with minimal disruption to the business. The integration was seamless with the existing tech stack. With Brightpearl, Monica + Andy were able to benefit from powerful automation, best-in-class inventory planning, real-time reporting, warehouse management, and access to a vast library of plug & play integrations. These integrations included the brand's Shopify Plus website and 3PL suppliers, such as the wholesale selling tool SPS Commerce and various dropship providers.
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The implementation of Brightpearl transformed Monica + Andy's operations, turning complex operations into manageable tasks. The platform's powerful automation engine, inventory planner, real-time reporting, and warehouse management capabilities streamlined the brand's operations. The access to a vast library of plug & play integrations, including to the brand's Shopify Plus website and 3PL suppliers, further enhanced operational efficiency. Brightpearl has become integral to Monica + Andy's future plans, which include expanding its wholesale and dropship reach, and continuing to attract new parents looking for innovative, organic items for their newborns.
100% YOY growth managed seamlessly with automation
Implementation of Brightpearl in less than 120 days
Avoided the high costs and failure rates associated with traditional ERPs
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