PubNub Case Studies Moment House Leverages PubNub to Scale Virtual Fan Experiences

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	Moment House Leverages PubNub to Scale Virtual Fan Experiences PubNub

Moment House Leverages PubNub to Scale Virtual Fan Experiences

PubNub

Technology Category	Infrastructure as a Service (IaaS) - Virtual Private Cloud Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Buildings Cement
Applicable Functions	Maintenance Product Research & Development
Use Cases	Real-Time Location System (RTLS) Time Sensitive Networking
Challenge	Moment House, a platform for artists and creators to host live-stream events and connect with fans globally, faced a significant challenge. The platform needed to handle traffic for events of any size, from anywhere in the world, and provide a seamless experience for an unlimited number of concurrent users. This was crucial as audience traffic fluctuated for each event. The company also wanted to enhance the interactivity between creators and their fanbase during these live-stream events. Prior to PubNub, Moment House considered building in-house and evaluated multiple platforms to handle any amount of message and usage traffic for large-scale events. They needed a solution that offered high stability for concurrency and minimal downtime. Read More
About Customer	Moment House is a platform that is redefining virtual experiences by providing a space for artists and creators to create, manage, and host live-stream events where they can connect with their fans globally. The platform gives artists complete control over their performance and monetization while also removing barriers for the audience. From intimate live-stream performances in their homes to unparalleled virtual concerts on top of mountains, Moment House helps create a sense of community among an artist's core fanbase. The platform must be able to handle traffic for an event of any size, from anywhere in the world, and provide a seamless experience for an unlimited number of concurrent users. Read More
Solution	Moment House turned to PubNub to scale their in-app chat to handle events of any size and support unlimited concurrent users without the worry of outages. PubNub's reliable chat infrastructure allowed Moment House to scale their chat to a large number of concurrent users at a time. The ability to store and replay chat logs after a live-stream was also crucial for the team to retrieve user conversations on the backend to understand how to better their platform to meet user expectations. Besides using PubNub for in-app chat, Moment House also used PubNub to power engaging features like notifications, leaderboards, and user presence. These features allowed artists to interact with their audience and individual fans instantaneously, creating an exciting two-way communication experience. The platform also allowed fans to see when other users join a chat, fostering a greater sense of community among the audience. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Virtual Private Cloud

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Buildings

Cement

Applicable Functions

Maintenance

Product Research & Development

Use Cases

Real-Time Location System (RTLS)

Time Sensitive Networking

Challenge

Moment House, a platform for artists and creators to host live-stream events and connect with fans globally, faced a significant challenge. The platform needed to handle traffic for events of any size, from anywhere in the world, and provide a seamless experience for an unlimited number of concurrent users. This was crucial as audience traffic fluctuated for each event. The company also wanted to enhance the interactivity between creators and their fanbase during these live-stream events. Prior to PubNub, Moment House considered building in-house and evaluated multiple platforms to handle any amount of message and usage traffic for large-scale events. They needed a solution that offered high stability for concurrency and minimal downtime.

About Customer

Moment House is a platform that is redefining virtual experiences by providing a space for artists and creators to create, manage, and host live-stream events where they can connect with their fans globally. The platform gives artists complete control over their performance and monetization while also removing barriers for the audience. From intimate live-stream performances in their homes to unparalleled virtual concerts on top of mountains, Moment House helps create a sense of community among an artist's core fanbase. The platform must be able to handle traffic for an event of any size, from anywhere in the world, and provide a seamless experience for an unlimited number of concurrent users.

Solution

Moment House turned to PubNub to scale their in-app chat to handle events of any size and support unlimited concurrent users without the worry of outages. PubNub's reliable chat infrastructure allowed Moment House to scale their chat to a large number of concurrent users at a time. The ability to store and replay chat logs after a live-stream was also crucial for the team to retrieve user conversations on the backend to understand how to better their platform to meet user expectations. Besides using PubNub for in-app chat, Moment House also used PubNub to power engaging features like notifications, leaderboards, and user presence. These features allowed artists to interact with their audience and individual fans instantaneously, creating an exciting two-way communication experience. The platform also allowed fans to see when other users join a chat, fostering a greater sense of community among the audience.

Impact #1	The implementation of PubNub has provided Moment House with a reliable backend service, allowing the team to focus more on their product without worrying about outages or delays. The ability to scale their chat to meet their customers' needs has been critical, especially when users are sending thousands of messages simultaneously. The interactive features powered by PubNub have also increased engagement from artists and fans on the Moment House platform. The presence detection feature allows fans to see when other users join a chat, fostering a greater sense of community among the audience. Looking to the future, Moment House is confident that they’ll be able to easily scale to support their growth with PubNub.

Impact #1

The implementation of PubNub has provided Moment House with a reliable backend service, allowing the team to focus more on their product without worrying about outages or delays. The ability to scale their chat to meet their customers' needs has been critical, especially when users are sending thousands of messages simultaneously. The interactive features powered by PubNub have also increased engagement from artists and fans on the Moment House platform. The presence detection feature allows fans to see when other users join a chat, fostering a greater sense of community among the audience. Looking to the future, Moment House is confident that they’ll be able to easily scale to support their growth with PubNub.

Benefit #1	Ability to handle an unlimited number of concurrent users
Benefit #2	Reduced development and maintenance time
Benefit #3	Ability to store and replay chat logs after a live-stream

Benefit #1

Ability to handle an unlimited number of concurrent users

Benefit #2

Reduced development and maintenance time

Benefit #3

Ability to store and replay chat logs after a live-stream

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Overview

Moment House Leverages PubNub to Scale Virtual Fan Experiences

Operational Impact

Quantitative Benefit