Zensar Technologies Case Studies Modernizing Global Application User Experience for a Scientific Solutions Company
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Modernizing Global Application User Experience for a Scientific Solutions Company

Zensar Technologies
Modernizing Global Application User Experience for a Scientific Solutions Company - Zensar Technologies Industrial IoT Case Study
Application Infrastructure & Middleware - Event-Driven Application
Chemicals
Product Research & Development
The client, a global science and specialty chemicals company, was facing a significant challenge with its application design at the global level. The existing design was outdated and inefficient, leading to slow page response times and a less than optimal user experience. This was affecting the company's ability to effectively engage with its users and was potentially impacting its global reputation. The client needed a complete overhaul of its application design to improve its functionality and user experience.
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The customer is a global science and specialty chemicals company. They are a leader in their field, providing innovative solutions and products to a wide range of industries. Their operations span across multiple countries and they have a diverse user base. The company is committed to delivering high-quality products and services and is constantly looking for ways to improve its operations and customer experience. The overhaul of their application design was a part of their ongoing efforts to stay ahead of the competition and meet the evolving needs of their users.
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Not disclosed

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A comprehensive solution was implemented to address the client's challenge. An entirely new design was rolled out for the client, including a new desktop User Interface (UI) for the entire site. This new design was not only modern and visually appealing but also more efficient and user-friendly. The new UI was designed to be intuitive and easy to navigate, making it easier for users to find the information they needed and complete their tasks. The new design also focused on improving page response times, ensuring that users could access the site quickly and without delays.
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The overhaul of the application design had a significant impact on the company's operations. The new design improved the overall user experience, making it easier for users to navigate the site and find the information they needed. This led to increased user engagement and satisfaction, which in turn could potentially lead to increased sales and revenue. The improved page response times also meant that users could access the site quickly, reducing frustration and improving their overall experience. The successful redesign also had a positive impact on the company's global reputation, demonstrating their commitment to innovation and customer satisfaction.
Significant improvement in page response time after the redesign.
Increased user engagement due to the new, user-friendly design.
Positive impact on the company's global reputation due to the improved user experience.
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