Case Studies Mobile SCADA Means Mile High Meals Get Fresher and Tastier

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	Mobile SCADA Means Mile High Meals Get Fresher and Tastier

Mobile SCADA Means Mile High Meals Get Fresher and Tastier

Technology Category	Automation & Control - Supervisory Control & Data Acquisition (SCADA)
Applicable Industries	Food & Beverage
Applicable Functions	Process Manufacturing
Use Cases	Machine Condition Monitoring
Challenge	Because of the scale of the facility and its reliance upon automated conveyor systems, technical information such as alarm or failure messages were dicult to dispatch to onsite staff who could not actively communicate with logistics and production engineers when outside the control room. This delayed response times and increase meant system downtime, often causing fresh produce to be wasted. Read More
About Customer	LSG Sky Chefs is the brand name of LSG Lufthansa Service Holding AG, which is the world's largest provider of airline catering and in-flight services. Read More
Customer Name	LSG Sky Chefs Read More
Solution	Working with SCHAD, LSG Sky Chefs is using EXTEND7000 integrated to a highly secure mobile SCADA system, which in turn, is integrated with their automated logistics and production controllers. The system uses existing Wi-Fi or GPRS infrastructure and BlackBerry smartphones to give service staff and engineer 'anywhere-anytime' alerts, providing a low cost, functionally rich mobile control and monitoring solution. Read More Log in to view content
Data Collected	Asset Utilization, Communication Performance, Job Downtime, Speed Read More Log in to view content
Contents

Technology Category

Automation & Control - Supervisory Control & Data Acquisition (SCADA)

Applicable Industries

Food & Beverage

Applicable Functions

Process Manufacturing

Use Cases

Machine Condition Monitoring

Challenge

Because of the scale of the facility and its reliance upon automated conveyor systems, technical information such as alarm or failure messages were dicult to dispatch to onsite staff who could not actively communicate with logistics and production engineers when outside the control room. This delayed response times and increase meant system downtime, often causing fresh produce to be wasted.

About Customer

LSG Sky Chefs is the brand name of LSG Lufthansa Service Holding AG, which is the world's largest provider of airline catering and in-flight services.

Customer Name

LSG Sky Chefs

Solution

Working with SCHAD, LSG Sky Chefs is using EXTEND7000 integrated to a highly secure mobile SCADA system, which in turn, is integrated with their automated logistics and production controllers. The system uses existing Wi-Fi or GPRS infrastructure and BlackBerry smartphones to give service staff and engineer 'anywhere-anytime' alerts, providing a low cost, functionally rich mobile control and monitoring solution.

Data Collected

Asset Utilization, Communication Performance, Job Downtime, Speed

Impact #1	[Management Effectiveness - Internal Collaboration] Deeper integration of information across departments and business units improves internal informing management and communicating ongoing status updates directly from the system to the mobile devices for each alert.
Impact #2	[Process Optimization - Predictive Maintenance] Unscheduled downtime has been reduced and resource utilisation has been improved.
Impact #3	[Efficiency Improvement - Labor] Job satisfaction for technical staffsare ncreased since now they have a better way to communicate with one other.

Impact #1

[Management Effectiveness - Internal Collaboration]
Deeper integration of information across departments and business units improves internal informing management and communicating ongoing status updates directly from the system to the mobile devices for each alert.

Impact #2

[Process Optimization - Predictive Maintenance]
Unscheduled downtime has been reduced and resource utilisation has been improved.

Impact #3

[Efficiency Improvement - Labor]
Job satisfaction for technical staffsare ncreased since now they have a better way to communicate with one other.

Benefit #1	EXTEND7000 is currently configured to issue 2000 dierent alert messages to BlackBerry devices according to a pre-defined escalation mechanism.

Benefit #1

EXTEND7000 is currently configured to issue 2000 dierent alert messages to BlackBerry devices according to a pre-defined escalation mechanism.

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Overview

Mobile SCADA Means Mile High Meals Get Fresher and Tastier

Operational Impact

Quantitative Benefit