IBM Case Studies Mizuho Bank, Ltd. transforms online and mobile banking systems

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	Mizuho Bank, Ltd. transforms online and mobile banking systems IBM

Mizuho Bank, Ltd. transforms online and mobile banking systems

IBM

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Fleet Management Predictive Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Mizuho Bank, Ltd.’s aging system lacked the flexibility and support necessary to meet its goals of delivering an improved customer experience through its services and enhancing business continuity while decreasing IT costs. The bank wanted to make better use of advanced risk management capabilities and offer industry knowledge to help develop new products and offerings and expand to non-Japanese overseas customers. Another priority for Mizuho was establishing a platform that provided stability and continuity while creating new, innovative Internet and mobile services at a low cost and within a short development and deployment window. Read More
About Customer	Established in 2002 and headquartered in Tokyo, Mizuho Bank, Ltd. is a leading bank with more than 500 branches and 11,000 ATMs in every prefecture of Japan. Mizuho services over 26 million households with products that include everyday banking, trusts, and securities. Mizuho had been operating on an aging Internet banking system that could not provide the flexibility or diversity required to meet its goals of promoting “One Mizuho” group, which is an effort to deliver seamless products and services to individual customers, including banking, trusts and securities, and to improve the funds supply function to corporate customers. Read More
Solution	Mizuho updated its infrastructure and later chose to refresh it with IBM technology. The IBM team worked with the bank to design and build a new solution that combines IBM zEnterprise® EC12, SUSE Linux Enterprise Server for System z® and IBM DB2® High-Availability Disaster Recovery solutions. Along with IBM, the bank initialized a global support system to deploy the relational database management system (RDBMS), and specialists from Canada and Germany came to Japan to provide comprehensive support for the DB2 and Linux solutions during launch. IBM z Systems technology provides the scalability and stability Mizuho needs to run an active-active system for its Linux environment at half the cost and deliver business continuity for its customers. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Fleet Management

Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Mizuho Bank, Ltd.’s aging system lacked the flexibility and support necessary to meet its goals of delivering an improved customer experience through its services and enhancing business continuity while decreasing IT costs. The bank wanted to make better use of advanced risk management capabilities and offer industry knowledge to help develop new products and offerings and expand to non-Japanese overseas customers. Another priority for Mizuho was establishing a platform that provided stability and continuity while creating new, innovative Internet and mobile services at a low cost and within a short development and deployment window.

About Customer

Established in 2002 and headquartered in Tokyo, Mizuho Bank, Ltd. is a leading bank with more than 500 branches and 11,000 ATMs in every prefecture of Japan. Mizuho services over 26 million households with products that include everyday banking, trusts, and securities. Mizuho had been operating on an aging Internet banking system that could not provide the flexibility or diversity required to meet its goals of promoting “One Mizuho” group, which is an effort to deliver seamless products and services to individual customers, including banking, trusts and securities, and to improve the funds supply function to corporate customers.

Solution

Mizuho updated its infrastructure and later chose to refresh it with IBM technology. The IBM team worked with the bank to design and build a new solution that combines IBM zEnterprise® EC12, SUSE Linux Enterprise Server for System z® and IBM DB2® High-Availability Disaster Recovery solutions. Along with IBM, the bank initialized a global support system to deploy the relational database management system (RDBMS), and specialists from Canada and Germany came to Japan to provide comprehensive support for the DB2 and Linux solutions during launch. IBM z Systems technology provides the scalability and stability Mizuho needs to run an active-active system for its Linux environment at half the cost and deliver business continuity for its customers.

Impact #1	Mizuho gained a solution that acts not only as a payment system but also as omni-channel marketing.
Impact #2	The bank can collect and analyze customer operating information to use in developing new products and services, helping accelerate delivery to customers.
Impact #3	With Internet access increasing by almost 100 percent each year and corporate Internet and telephone banking initiatives on the rise, the bank needs immediate access to increased capacity whenever spikes in usage occur.

Impact #1

Mizuho gained a solution that acts not only as a payment system but also as omni-channel marketing.

Impact #2

The bank can collect and analyze customer operating information to use in developing new products and services, helping accelerate delivery to customers.

Impact #3

With Internet access increasing by almost 100 percent each year and corporate Internet and telephone banking initiatives on the rise, the bank needs immediate access to increased capacity whenever spikes in usage occur.

Benefit #1	Reduced IT expenses
Benefit #2	Increased customer satisfaction
Benefit #3	Improved business continuity

Benefit #1

Reduced IT expenses

Benefit #2

Increased customer satisfaction

Benefit #3

Improved business continuity

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Overview

Mizuho Bank, Ltd. transforms online and mobile banking systems

Operational Impact

Quantitative Benefit