Case Studies Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform

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	Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform

Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform

Technology Category	Analytics & Modeling - Machine Learning Functional Applications - Enterprise Resource Planning Systems (ERP) Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Healthcare & Hospitals Professional Service Software
Applicable Functions	Business Operation Human Resources
Use Cases	Predictive Replenishment Remote Collaboration
Services	Cloud Planning, Design & Implementation Services System Integration Training
Challenge	Mitchell Martin, a staffing firm specializing in IT and healthcare placements, faced significant challenges with applicant dropoff and outdated user experience on their website. The company needed a solution that could improve both external and internal recruiting processes. They aimed to enhance their site’s search functionality and optimize the mobile experience. Additionally, they were transitioning to a new applicant tracking system (ATS) and required a solution that could integrate seamlessly with Erecruit. Read More
About Customer	Mitchell Martin is a staffing company headquartered in New York City, specializing in placing IT, healthcare, and professional workers. The company places over 1,000 workers annually and provides payroll solutions across the United States. Mitchell Martin sought to upgrade its candidate experience to reduce applicant dropoff and improve internal search functionality. The company needed a solution that could enhance both external and internal recruiting processes, ensuring a steady pool of high-quality candidates for their clients and their own staffing needs. Read More
Solution	Mitchell Martin selected the Phenom Talent Experience Management (TXM) platform to overhaul their entire site and create a more user-friendly experience. The Phenom TXM platform, an AI-based SaaS solution, provided a unified approach to career site management, CRM, CMS, chatbot, SMS, internal mobility, referrals, university recruiting, and talent analytics. The platform’s integration with Erecruit was a key factor in the decision. The revamped site featured a prominent search bar and a streamlined application process, significantly enhancing the user experience for candidates. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Functional Applications - Enterprise Resource Planning Systems (ERP)

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Healthcare & Hospitals

Professional Service

Software

Applicable Functions

Business Operation

Human Resources

Use Cases

Predictive Replenishment

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

System Integration

Training

Challenge

Mitchell Martin, a staffing firm specializing in IT and healthcare placements, faced significant challenges with applicant dropoff and outdated user experience on their website. The company needed a solution that could improve both external and internal recruiting processes. They aimed to enhance their site’s search functionality and optimize the mobile experience. Additionally, they were transitioning to a new applicant tracking system (ATS) and required a solution that could integrate seamlessly with Erecruit.

About Customer

Mitchell Martin is a staffing company headquartered in New York City, specializing in placing IT, healthcare, and professional workers. The company places over 1,000 workers annually and provides payroll solutions across the United States. Mitchell Martin sought to upgrade its candidate experience to reduce applicant dropoff and improve internal search functionality. The company needed a solution that could enhance both external and internal recruiting processes, ensuring a steady pool of high-quality candidates for their clients and their own staffing needs.

Solution

Mitchell Martin selected the Phenom Talent Experience Management (TXM) platform to overhaul their entire site and create a more user-friendly experience. The Phenom TXM platform, an AI-based SaaS solution, provided a unified approach to career site management, CRM, CMS, chatbot, SMS, internal mobility, referrals, university recruiting, and talent analytics. The platform’s integration with Erecruit was a key factor in the decision. The revamped site featured a prominent search bar and a streamlined application process, significantly enhancing the user experience for candidates.

Impact #1	Mitchell Martin’s career site now features a prominent search bar, enabling candidates to quickly begin their job search.
Impact #2	The application process was reworked to be more streamlined, reducing applicant dropoff.
Impact #3	The Phenom TXM platform allowed Mitchell Martin to better serve both their clients’ staffing needs and their own talent requirements.

Impact #1

Mitchell Martin’s career site now features a prominent search bar, enabling candidates to quickly begin their job search.

Impact #2

The application process was reworked to be more streamlined, reducing applicant dropoff.

Impact #3

The Phenom TXM platform allowed Mitchell Martin to better serve both their clients’ staffing needs and their own talent requirements.

Benefit #1	Site traffic increased by 156% to over 30,000 monthly visitors in the first year.
Benefit #2	Application conversion rate improved to over 90%.

Benefit #1

Site traffic increased by 156% to over 30,000 monthly visitors in the first year.

Benefit #2

Application conversion rate improved to over 90%.

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Overview

Mitchell Martin Enhances Candidate Experience with Phenom TXM Platform

Operational Impact

Quantitative Benefit