MindTickle Case Studies Mindtickle Streamlines Onboarding to Support Nextep’s Growth

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	Mindtickle Streamlines Onboarding to Support Nextep’s Growth MindTickle

Mindtickle Streamlines Onboarding to Support Nextep’s Growth

MindTickle

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Professional Service
Applicable Functions	Human Resources
Challenge	Nextep, a company based in Norman, Oklahoma, was planning for rapid expansion and needed to overhaul its new hire training and onboarding program. The company had goals to expand into two new markets every year, and hiring was key to this growth. However, conducting face-to-face training at such a pace and volume was untenable. Nextep needed high-quality, effective training with consistent messaging across regions. They also wanted to take their onboarding and training program to the next level to quickly meet sales goals and have visibility into learners' progress. Read More
About Customer	Nextep is a company headquartered in Norman, Oklahoma. Founded in 1997, the company has grown to a size of 300 employees. Nextep operates in the HR, Payroll, and Compliance industry. The company had plans for rapid expansion and aimed to expand into two new markets every year. Hiring was key to this growth, and the company needed a high-quality, effective training and onboarding program with consistent messaging across regions. Read More
Solution	Nextep implemented the Mindtickle Sales Readiness platform to help its sellers achieve their potential and be ready to generate revenue in every customer interaction. Mindtickle’s comprehensive enablement suite delivers outcome-focused training so new hires are ready to perform quickly. They’re trained the way they learn through gamification, role plays, and microlearning. Success is measured, analyzed, and reported so managers can identify gaps in learning and take action to improve outcomes. The platform also enabled Nextep to better control its messaging and made it consistent across regions. Mindtickle also enables reps to share best practices with their peers. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Professional Service

Applicable Functions

Human Resources

Challenge

Nextep, a company based in Norman, Oklahoma, was planning for rapid expansion and needed to overhaul its new hire training and onboarding program. The company had goals to expand into two new markets every year, and hiring was key to this growth. However, conducting face-to-face training at such a pace and volume was untenable. Nextep needed high-quality, effective training with consistent messaging across regions. They also wanted to take their onboarding and training program to the next level to quickly meet sales goals and have visibility into learners' progress.

About Customer

Nextep is a company headquartered in Norman, Oklahoma. Founded in 1997, the company has grown to a size of 300 employees. Nextep operates in the HR, Payroll, and Compliance industry. The company had plans for rapid expansion and aimed to expand into two new markets every year. Hiring was key to this growth, and the company needed a high-quality, effective training and onboarding program with consistent messaging across regions.

Solution

Nextep implemented the Mindtickle Sales Readiness platform to help its sellers achieve their potential and be ready to generate revenue in every customer interaction. Mindtickle’s comprehensive enablement suite delivers outcome-focused training so new hires are ready to perform quickly. They’re trained the way they learn through gamification, role plays, and microlearning. Success is measured, analyzed, and reported so managers can identify gaps in learning and take action to improve outcomes. The platform also enabled Nextep to better control its messaging and made it consistent across regions. Mindtickle also enables reps to share best practices with their peers.

Impact #1	Nextep was able to overhaul its onboarding program and make it more effective.
Impact #2	The company was able to maintain consistency in its messaging across regions.
Impact #3	The platform enabled Nextep to ensure that training was actually happening.

Impact #1

Nextep was able to overhaul its onboarding program and make it more effective.

Impact #2

The company was able to maintain consistency in its messaging across regions.

Impact #3

The platform enabled Nextep to ensure that training was actually happening.

Benefit #1	85%+ adoption rate in using Mindtickle
Benefit #2	Ramp time for new hires decreased from eight weeks to four
Benefit #3	Record sales in 2020 with new hires, despite pandemic lockdown

Benefit #1

85%+ adoption rate in using Mindtickle

Benefit #2

Ramp time for new hires decreased from eight weeks to four

Benefit #3

Record sales in 2020 with new hires, despite pandemic lockdown

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Overview

Mindtickle Streamlines Onboarding to Support Nextep’s Growth

Operational Impact

Quantitative Benefit