Case Studies Miller Zell Successfully Upgrades from World to E1

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	Miller Zell Successfully Upgrades from World to E1

Miller Zell Successfully Upgrades from World to E1

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Professional Service Retail
Applicable Functions	Business Operation Warehouse & Inventory Management
Use Cases	Inventory Management Process Control & Optimization Warehouse Automation
Services	System Integration Training
Challenge	A long-time JD Edwards World customer, Miller Zell was a paper-intensive operation with heavy customizations to World. Attempting to update an outdated ERP via third-party applications led to high maintenance costs and did not provide any mobile efficiencies. Additionally, an RPG-based system is not practical in today’s standards of coding language. With Miller Zell’s leadership focusing on digital innovation and streamlined processes, they searched for an ERP platform that was a sound financial decision and had a proven track record. After comparing several top-tier solutions, Miller Zell made the decision to move from World to EnterpriseOne. Read More
About Customer	Miller Zell is a company that creates integrated retail designs for customers such as Coca-Cola, Wal-Mart, and Lowe’s. They handle everything from design to roll-out, providing a comprehensive service to their clients. Despite not being a household name, their products are widely encountered in many retail locations. With an impressive portfolio and three specialized practices, Miller Zell's leadership decided that their enterprise solutions should be equally impressive. The company has a strong focus on digital innovation and streamlined processes, which led them to seek an upgrade in their ERP systems. Read More
Solution	Miller Zell decided to upgrade from JD Edwards World to JD Edwards EnterpriseOne (E1). The transition was facilitated by RF-SMART, which ensured that the warehouse operations remained undisrupted. RF-SMART for World and RF-SMART for E1 have similar screen setups and flows, making the transition seamless for the warehouse staff. The move to E1 allowed Miller Zell to eliminate many modifications and add new functionalities like Labor Management Reporting. This new functionality enables them to track metrics such as order picking time, worker efficiency, error rates, and the cost of mispicks. The data collected will be used to analyze costs and improve worker performance. The RF-SMART team worked closely with Miller Zell to ensure a smooth go-live, aligning their functionality with Miller Zell's goals. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Professional Service

Retail

Applicable Functions

Business Operation

Warehouse & Inventory Management

Use Cases

Inventory Management

Process Control & Optimization

Warehouse Automation

Services

System Integration

Training

Challenge

A long-time JD Edwards World customer, Miller Zell was a paper-intensive operation with heavy customizations to World. Attempting to update an outdated ERP via third-party applications led to high maintenance costs and did not provide any mobile efficiencies. Additionally, an RPG-based system is not practical in today’s standards of coding language. With Miller Zell’s leadership focusing on digital innovation and streamlined processes, they searched for an ERP platform that was a sound financial decision and had a proven track record. After comparing several top-tier solutions, Miller Zell made the decision to move from World to EnterpriseOne.

About Customer

Miller Zell is a company that creates integrated retail designs for customers such as Coca-Cola, Wal-Mart, and Lowe’s. They handle everything from design to roll-out, providing a comprehensive service to their clients. Despite not being a household name, their products are widely encountered in many retail locations. With an impressive portfolio and three specialized practices, Miller Zell's leadership decided that their enterprise solutions should be equally impressive. The company has a strong focus on digital innovation and streamlined processes, which led them to seek an upgrade in their ERP systems.

Solution

Miller Zell decided to upgrade from JD Edwards World to JD Edwards EnterpriseOne (E1). The transition was facilitated by RF-SMART, which ensured that the warehouse operations remained undisrupted. RF-SMART for World and RF-SMART for E1 have similar screen setups and flows, making the transition seamless for the warehouse staff. The move to E1 allowed Miller Zell to eliminate many modifications and add new functionalities like Labor Management Reporting. This new functionality enables them to track metrics such as order picking time, worker efficiency, error rates, and the cost of mispicks. The data collected will be used to analyze costs and improve worker performance. The RF-SMART team worked closely with Miller Zell to ensure a smooth go-live, aligning their functionality with Miller Zell's goals.

Impact #1	Real-time inventory has allowed the customer service department to provide excellent service.
Impact #2	Accuracy and productivity have increased by leveraging RF-SMART in their operations.
Impact #3	Users are happy with the change as many functions are easier in E1 compared to World.

Impact #1

Real-time inventory has allowed the customer service department to provide excellent service.

Impact #2

Accuracy and productivity have increased by leveraging RF-SMART in their operations.

Impact #3

Users are happy with the change as many functions are easier in E1 compared to World.

Benefit #1	The project came in on time and under budget.

Benefit #1

The project came in on time and under budget.

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Overview

Miller Zell Successfully Upgrades from World to E1

Operational Impact

Quantitative Benefit