NAVEX Case Studies Milford Police Department Improves Efficiency

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	Milford Police Department Improves Efficiency NAVEX

Milford Police Department Improves Efficiency

NAVEX

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Security & Public Safety
Applicable Functions	Business Operation
Use Cases	Regulatory Compliance Monitoring Remote Asset Management
Services	System Integration
Challenge	The Milford Police Department (MPD) was struggling with an outdated policy and procedure management system that relied heavily on paper folders. This made it difficult for officers to locate documents and determine if they were current. The system was not in line with state accreditation standards, which required a more efficient and organized method of managing policies and procedures. The department needed a solution that would allow them to easily access, track, and archive their policy documents. Read More
About Customer	The Milford Police Department (MPD) is based in Connecticut and was founded in 1915. It has grown from six officers to over 150 employees and volunteers. The department provides policing services to more than 53,000 people and has various subdivisions including administrative services, a crime prevention unit, identification bureau, investigative services, marine patrol/ dive team, narcotics and vice squad, patrol, special response team (SRT), state certified training academy, traffic services, and a youth bureau. Each of these subdivisions has its own policies and procedures that must be maintained to ensure state accreditation. Read More
Solution	After comparing several database and software solutions, MPD chose NAVEX Global’s PolicyTech policy management software. This software allowed the department to move their policies from paper folders to a centralized electronic database that was easily accessible from any computer. The software also had an archive function that saved each version of every document for later reference. The software's tracking features ensured that each employee had read and understood the department policies and procedures that applied to their job. The software also automatically archived old policies when a new version was issued. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Use Cases

Regulatory Compliance Monitoring

Remote Asset Management

Services

System Integration

Challenge

The Milford Police Department (MPD) was struggling with an outdated policy and procedure management system that relied heavily on paper folders. This made it difficult for officers to locate documents and determine if they were current. The system was not in line with state accreditation standards, which required a more efficient and organized method of managing policies and procedures. The department needed a solution that would allow them to easily access, track, and archive their policy documents.

About Customer

The Milford Police Department (MPD) is based in Connecticut and was founded in 1915. It has grown from six officers to over 150 employees and volunteers. The department provides policing services to more than 53,000 people and has various subdivisions including administrative services, a crime prevention unit, identification bureau, investigative services, marine patrol/ dive team, narcotics and vice squad, patrol, special response team (SRT), state certified training academy, traffic services, and a youth bureau. Each of these subdivisions has its own policies and procedures that must be maintained to ensure state accreditation.

Solution

After comparing several database and software solutions, MPD chose NAVEX Global’s PolicyTech policy management software. This software allowed the department to move their policies from paper folders to a centralized electronic database that was easily accessible from any computer. The software also had an archive function that saved each version of every document for later reference. The software's tracking features ensured that each employee had read and understood the department policies and procedures that applied to their job. The software also automatically archived old policies when a new version was issued.

Impact #1	MPD moved their policies from folders and file cabinets to the security of their servers.
Impact #2	Officers have access to policies and procedures via any internet connection. Policies are searchable through a variety of key-words, division titles, and dates.
Impact #3	MPD uses PolicyTech to create and monitor the process for drafting, review, and approval of new documents.

Impact #1

MPD moved their policies from folders and file cabinets to the security of their servers.

Impact #2

Officers have access to policies and procedures via any internet connection. Policies are searchable through a variety of key-words, division titles, and dates.

Impact #3

MPD uses PolicyTech to create and monitor the process for drafting, review, and approval of new documents.

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Overview

Milford Police Department Improves Efficiency

Operational Impact