Case Studies Milano automates processes and improves its document management with SoftExpert solution

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	Milano automates processes and improves its document management with SoftExpert solution

Milano automates processes and improves its document management with SoftExpert solution

Technology Category	Functional Applications - Computerized Maintenance Management Systems (CMMS) Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Transportation
Applicable Functions	Business Operation Quality Assurance
Services	Software Design & Engineering Services System Integration Training
Challenge	According to Mayara Arantes, process analyst at Milano, the operation had many parallel controls, which led to document management failures. In addition, there were many problems with process tracking, which resulted in loss of records. Read More
About Customer	Milano is a logistics operator for dry loads, cold chain and document management and storage. The company specializes in integrated logistics projects for the public and private sectors. With a focus on providing comprehensive logistics solutions, Milano serves a diverse range of clients, ensuring efficient and reliable transportation and storage services. The company is committed to maintaining high standards of quality and compliance, as evidenced by its efforts to uphold ISO 9001 and ISO 14001 certifications. Milano's dedication to innovation and process improvement is reflected in its adoption of advanced technologies and solutions to enhance its operations. Read More
Solution	To meet this challenge, Milano implemented various modules from the SoftExpert Excellence Suite, a platform for management excellence, process improvement, and regulatory compliance. The suite is composed of 38 integrated modules, including Document Form, Problem Workflow, Performance Process, Action Plan Request, Analytics, and Risk. These modules helped Milano automate its processes and improve its document management. The solution also enhanced the monitoring activities with online document consulting. Internal and external auditing procedures became clearer, with better control of document revisions and copies. Additionally, the consumption of paper decreased significantly. The SoftExpert Suite also assists Milano in maintaining its ISO 9001 and ISO 14001 certifications, ensuring that the company adheres to high standards of quality and environmental management. Read More Log in to view content
Contents

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Transportation

Applicable Functions

Business Operation

Quality Assurance

Services

Software Design & Engineering Services

System Integration

Training

Challenge

According to Mayara Arantes, process analyst at Milano, the operation had many parallel controls, which led to document management failures. In addition, there were many problems with process tracking, which resulted in loss of records.

About Customer

Milano is a logistics operator for dry loads, cold chain and document management and storage. The company specializes in integrated logistics projects for the public and private sectors. With a focus on providing comprehensive logistics solutions, Milano serves a diverse range of clients, ensuring efficient and reliable transportation and storage services. The company is committed to maintaining high standards of quality and compliance, as evidenced by its efforts to uphold ISO 9001 and ISO 14001 certifications. Milano's dedication to innovation and process improvement is reflected in its adoption of advanced technologies and solutions to enhance its operations.

Solution

To meet this challenge, Milano implemented various modules from the SoftExpert Excellence Suite, a platform for management excellence, process improvement, and regulatory compliance. The suite is composed of 38 integrated modules, including Document Form, Problem Workflow, Performance Process, Action Plan Request, Analytics, and Risk. These modules helped Milano automate its processes and improve its document management. The solution also enhanced the monitoring activities with online document consulting. Internal and external auditing procedures became clearer, with better control of document revisions and copies. Additionally, the consumption of paper decreased significantly. The SoftExpert Suite also assists Milano in maintaining its ISO 9001 and ISO 14001 certifications, ensuring that the company adheres to high standards of quality and environmental management.

Impact #1	The solution improved the monitoring activities with online document consulting.
Impact #2	Internal and external auditing procedures became clearer, with better control of document revisions and copies.
Impact #3	The consumption of paper decreased significantly.

Impact #1

The solution improved the monitoring activities with online document consulting.

Impact #2

Internal and external auditing procedures became clearer, with better control of document revisions and copies.

Impact #3

The consumption of paper decreased significantly.

Benefit #1	The consumption of paper has decreased considerably.

Benefit #1

The consumption of paper has decreased considerably.

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Overview

Milano automates processes and improves its document management with SoftExpert solution

Operational Impact

Quantitative Benefit