Case Studies Midwest Equipment Finds the Gold Standard in Mobile Inventory Management with RF-Smart

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	Midwest Equipment Finds the Gold Standard in Mobile Inventory Management with RF-Smart

Midwest Equipment Finds the Gold Standard in Mobile Inventory Management with RF-Smart

Technology Category	Functional Applications - Inventory Management Systems Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Construction & Infrastructure Equipment & Machinery
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Track & Trace of Assets Warehouse Automation
Services	System Integration Training
Challenge	Having implemented NetSuite previously, Midwest Equipment (MWE) faced mobility gaps in their warehouse operations. The initial mobile warehouse solution they chose eliminated the need for paper pick slips and manual data entry into NetSuite. However, the service and support for this solution deteriorated over time, leading to stability and connectivity issues. Transactions would take up to 15 minutes to reflect in NetSuite, and the system would often time out, requiring redoing of transactions. Additionally, MWE experienced login issues and difficulties with customizations, making the solution frustrating to use. Read More
About Customer	Midwest Equipment (MWE) is a leading provider of construction equipment tracks and tires, known as the 'Gold Standard' in the industry. They offer parts and services for top brands like CAT and John Deere, setting a high bar for customer service and support. This commitment to excellence has allowed MWE to thrive in a highly competitive market. As the company expanded from a 40,000 square foot facility to one over 200,000 square feet, they needed advanced technology to support their growth initiatives and maintain their high standards of service. Read More
Solution	MWE decided to switch to RF-SMART after hearing about its dependability and superior functionality from another company. RF-SMART was chosen for its performance, usability, and excellent service and support. The solution provided faster transaction updates in NetSuite, eliminating the delays and timeouts experienced with the previous system. RF-SMART's straightforward prompts on handheld devices reduced errors and reliance on tacit knowledge of warehouse staff. The solution also offered functionalities like item look-up and cycle counting, which were not available in the previous system, significantly improving efficiency and accuracy in the warehouse. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Construction & Infrastructure

Equipment & Machinery

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Track & Trace of Assets

Warehouse Automation

Services

System Integration

Training

Challenge

Having implemented NetSuite previously, Midwest Equipment (MWE) faced mobility gaps in their warehouse operations. The initial mobile warehouse solution they chose eliminated the need for paper pick slips and manual data entry into NetSuite. However, the service and support for this solution deteriorated over time, leading to stability and connectivity issues. Transactions would take up to 15 minutes to reflect in NetSuite, and the system would often time out, requiring redoing of transactions. Additionally, MWE experienced login issues and difficulties with customizations, making the solution frustrating to use.

About Customer

Midwest Equipment (MWE) is a leading provider of construction equipment tracks and tires, known as the 'Gold Standard' in the industry. They offer parts and services for top brands like CAT and John Deere, setting a high bar for customer service and support. This commitment to excellence has allowed MWE to thrive in a highly competitive market. As the company expanded from a 40,000 square foot facility to one over 200,000 square feet, they needed advanced technology to support their growth initiatives and maintain their high standards of service.

Solution

MWE decided to switch to RF-SMART after hearing about its dependability and superior functionality from another company. RF-SMART was chosen for its performance, usability, and excellent service and support. The solution provided faster transaction updates in NetSuite, eliminating the delays and timeouts experienced with the previous system. RF-SMART's straightforward prompts on handheld devices reduced errors and reliance on tacit knowledge of warehouse staff. The solution also offered functionalities like item look-up and cycle counting, which were not available in the previous system, significantly improving efficiency and accuracy in the warehouse.

Impact #1	RF-SMART's straightforward prompts on handheld devices have reduced errors and reliance on tacit knowledge of warehouse staff.
Impact #2	The item look-up functionality has eliminated almost all mis-ships, saving significant time.
Impact #3	Cycle counting functionality allows for efficient inventory counting and serialization, tailored to MWE's business needs.

Impact #1

RF-SMART's straightforward prompts on handheld devices have reduced errors and reliance on tacit knowledge of warehouse staff.

Impact #2

The item look-up functionality has eliminated almost all mis-ships, saving significant time.

Impact #3

Cycle counting functionality allows for efficient inventory counting and serialization, tailored to MWE's business needs.

Benefit #1	MWE moved from a 40,000 square foot facility to one over 200,000 square feet.
Benefit #2	Transaction updates in NetSuite are now instantaneous with RF-SMART, compared to up to 15 minutes with the previous solution.

Benefit #1

MWE moved from a 40,000 square foot facility to one over 200,000 square feet.

Benefit #2

Transaction updates in NetSuite are now instantaneous with RF-SMART, compared to up to 15 minutes with the previous solution.

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Overview

Midwest Equipment Finds the Gold Standard in Mobile Inventory Management with RF-Smart

Operational Impact

Quantitative Benefit