Alation Case Studies MercadoLibre's Journey to Democratize Business Intelligence with Certified Data and Self-Service

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	MercadoLibre's Journey to Democratize Business Intelligence with Certified Data and Self-Service Alation

MercadoLibre's Journey to Democratize Business Intelligence with Certified Data and Self-Service

Alation

Technology Category	Networks & Connectivity - NFC
Applicable Industries	Education Equipment & Machinery
Use Cases	Virtual Training
Services	Training
Challenge	MercadoLibre, the largest online commerce and payment ecosystem in Latin America, faced the challenge of democratizing information across the company. The company wanted to provide its employees with easy access to data and enable them to run queries independently, without the need for constant IT involvement. However, this posed a risk of losing data governance, as analysts were given complete independence to use tools like Tableau. The company needed a solution that would allow controlled freedom, ensuring that employees could access the right information and data, while maintaining data governance. Read More
About Customer	MercadoLibre is the most popular ecommerce site in Latin America and the largest online commerce and payment ecosystem in the region. The company operates in 19 countries and is a market leader in each of the major countries where it is present. MercadoLibre has over 7,000 employees and its ecosystem includes a marketplace, a payment gateway called Mercado Pago, and a delivery unit called Mercado Envios. The company's goal is to democratize ecommerce and payments across Latin America, and it aims to achieve this by democratizing information across the company. Read More
Solution	MercadoLibre adopted Alation, a user-friendly tool that not only provides easy access to data but also facilitates collaboration. Alation allows users to run queries, share them, and share insights obtained, thereby improving the company's knowledge base. It also helps in maintaining data governance, which was a concern when analysts were given complete independence. Alation enables users to identify which data and queries are certified by the BI team, ensuring that they access the right information. The company also implemented a key user program, where analysts passionate about data were trained in all the tools used by the business units. These key users act as a nexus between the BI team and the business units, spreading their knowledge in their areas. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - NFC

Applicable Industries

Education

Equipment & Machinery

Use Cases

Virtual Training

Services

Training

Challenge

MercadoLibre, the largest online commerce and payment ecosystem in Latin America, faced the challenge of democratizing information across the company. The company wanted to provide its employees with easy access to data and enable them to run queries independently, without the need for constant IT involvement. However, this posed a risk of losing data governance, as analysts were given complete independence to use tools like Tableau. The company needed a solution that would allow controlled freedom, ensuring that employees could access the right information and data, while maintaining data governance.

About Customer

MercadoLibre is the most popular ecommerce site in Latin America and the largest online commerce and payment ecosystem in the region. The company operates in 19 countries and is a market leader in each of the major countries where it is present. MercadoLibre has over 7,000 employees and its ecosystem includes a marketplace, a payment gateway called Mercado Pago, and a delivery unit called Mercado Envios. The company's goal is to democratize ecommerce and payments across Latin America, and it aims to achieve this by democratizing information across the company.

Solution

MercadoLibre adopted Alation, a user-friendly tool that not only provides easy access to data but also facilitates collaboration. Alation allows users to run queries, share them, and share insights obtained, thereby improving the company's knowledge base. It also helps in maintaining data governance, which was a concern when analysts were given complete independence. Alation enables users to identify which data and queries are certified by the BI team, ensuring that they access the right information. The company also implemented a key user program, where analysts passionate about data were trained in all the tools used by the business units. These key users act as a nexus between the BI team and the business units, spreading their knowledge in their areas.

Impact #1	The implementation of Alation and the key user program has taken self-service BI to a new level at MercadoLibre. The company has been able to democratize information across the organization, with employees now able to access data and run queries independently. This has not only improved the company's knowledge base but also fostered collaboration among employees. The key users, trained in all the tools used by the business units, have become a nexus between the BI team and the business units, spreading their knowledge in their areas. The company has also been able to maintain data governance, with Alation enabling users to identify which data and queries are certified by the BI team.

Impact #1

The implementation of Alation and the key user program has taken self-service BI to a new level at MercadoLibre. The company has been able to democratize information across the organization, with employees now able to access data and run queries independently. This has not only improved the company's knowledge base but also fostered collaboration among employees. The key users, trained in all the tools used by the business units, have become a nexus between the BI team and the business units, spreading their knowledge in their areas. The company has also been able to maintain data governance, with Alation enabling users to identify which data and queries are certified by the BI team.

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Overview

MercadoLibre's Journey to Democratize Business Intelligence with Certified Data and Self-Service

Operational Impact