NETSCOUT Case Studies Meeting Project Timelines for Redundant Data Center Introduction with Visibility
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Meeting Project Timelines for Redundant Data Center Introduction with Visibility

NETSCOUT
Application Infrastructure & Middleware - Data Exchange & Integration
Platform as a Service (PaaS) - Connectivity Platforms
Healthcare & Hospitals
Discrete Manufacturing
Quality Assurance
Predictive Maintenance
Remote Asset Management
System Integration
Testing & Certification
The healthcare organization faced a major challenge when a natural disaster came uncomfortably close to one of their data centers. This prompted the IT organization to augment their existing business continuity plans. The organization needed to ensure that doctors and members had up-to-date access to patients’ records and a patient portal for information from the hospital Electronic Medical Records (EMR), even if the primary data center was unavailable for any reason. The major challenge was how to efficiently and effectively replicate the EMR applications and other existing information in the redundant data center. They needed to consider both the initial transfer and the subsequent daily updates.
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The customer is a leading U.S. healthcare provider that has been in operation for over 50 years. The organization provides services to approximately 9 million patients across more than half a dozen states. The healthcare provider boasts tens of thousands of physicians and nurses, along with hundreds of thousands of employees across their numerous hospitals and hundreds of medical and outpatient offices. All of these employees are dedicated to providing safe, swift diagnoses and personalized treatment plans. They all depend on prompt, efficient, high-quality communication to enable them to deliver an exceptional patient experience.
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The healthcare organization, a long-standing NETSCOUT® partner, deployed the nGeniusONE Service Assurance platform and InfiniStreamNG (ISNG) 9800 series appliances with NETSCOUT’s patented Adaptive Service Intelligence™ (ASI) technology for monitoring wire traffic at the existing data centers. They added ISNG appliances at the WAN edge of these existing data centers, allowing the IT staff to monitor application backups as they were replicated to the new disaster recovery data center. The IT executives in Data Center and Capacity Planning also added the nGenius 5100 packet flow switch (PFS) for visibility into wire traffic at the existing data centers to pass to the ISNG appliances for analysis across the WAN to the distant data center. The nGeniusONE solution is monitoring and analyzing for slowdowns, application errors, dropped packets, network bottlenecks, etc., so the operations team can be alerted as issues emerge.
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The healthcare company is moving forward with its business continuity project with visibility and service assurance monitoring.
Slowdowns or disruptions are quickly evaluated and resolved with real-time monitoring of the applications and patient data being replicated to the disaster recovery site.
The IT Planning team is confident in the data replication, and they are meeting project timelines with proactive information and quick analysis when issues arise.
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