IBM Case Studies Meander Medical Center unites physical and digital healing environments

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	Meander Medical Center unites physical and digital healing environments IBM

Meander Medical Center unites physical and digital healing environments

IBM

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Computer Vision Predictive Maintenance Remote Patient Monitoring
Services	Cloud Planning, Design & Implementation Services Data Science Services Software Design & Engineering Services
Challenge	Meander Medical Center, a healthcare provider in the Netherlands, was seeking innovative ways to better serve its patients. The center wanted to extend its support for the healing process beyond the walls of its medical facilities by offering a personalized, interactive patient portal. This portal would provide patients with relevant personal content from various Meander systems, such as insurance information, medical records, required online forms, scheduled appointments, medications, available doctors, and individualized treatment plans. However, the center needed a portal platform and solution implementation partner to help deliver on its vision for a digital healing environment. Read More
About Customer	Meander Medical Center is a healthcare provider headquartered in the Netherlands. It serves approximately 320,000 people in a region that includes Amersfoort, Baarn, Barneveld, and Nijkerk. The center employs more than 3,000 professional staff and 200 medical specialists who handle over 500,000 clinical visits annually. The center provides care in consultation with general practitioners, nursing homes, and health insurers. Meander is known for offering patient-friendly, knowledgeable, and trustworthy care. As part of its commitment to patient care, Meander wanted to offer a personalized, interactive patient portal to extend support for the healing process beyond the walls of its new medical facilities. Read More
Solution	Meander contracted with IBM Premier Business Partner Funatic to design and deploy an interactive patient portal and mobile apps built on IBM Digital Experience software. The Funatic team built the solution to integrate with Meander’s hospital information systems and electronic patient records (EPR) provider’s web service. The resulting solution has rich content and social alignment, and it is responsive to most devices. The solution integrates the organization’s website, patient portal, intranet, and extranet to provide a comprehensive personalized experience for people seeking information and services specific to their conditions and concerns. It enables Meander to make the relationship with its patients personal and interactive. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Computer Vision

Predictive Maintenance

Remote Patient Monitoring

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Software Design & Engineering Services

Challenge

Meander Medical Center, a healthcare provider in the Netherlands, was seeking innovative ways to better serve its patients. The center wanted to extend its support for the healing process beyond the walls of its medical facilities by offering a personalized, interactive patient portal. This portal would provide patients with relevant personal content from various Meander systems, such as insurance information, medical records, required online forms, scheduled appointments, medications, available doctors, and individualized treatment plans. However, the center needed a portal platform and solution implementation partner to help deliver on its vision for a digital healing environment.

About Customer

Meander Medical Center is a healthcare provider headquartered in the Netherlands. It serves approximately 320,000 people in a region that includes Amersfoort, Baarn, Barneveld, and Nijkerk. The center employs more than 3,000 professional staff and 200 medical specialists who handle over 500,000 clinical visits annually. The center provides care in consultation with general practitioners, nursing homes, and health insurers. Meander is known for offering patient-friendly, knowledgeable, and trustworthy care. As part of its commitment to patient care, Meander wanted to offer a personalized, interactive patient portal to extend support for the healing process beyond the walls of its new medical facilities.

Solution

Meander contracted with IBM Premier Business Partner Funatic to design and deploy an interactive patient portal and mobile apps built on IBM Digital Experience software. The Funatic team built the solution to integrate with Meander’s hospital information systems and electronic patient records (EPR) provider’s web service. The resulting solution has rich content and social alignment, and it is responsive to most devices. The solution integrates the organization’s website, patient portal, intranet, and extranet to provide a comprehensive personalized experience for people seeking information and services specific to their conditions and concerns. It enables Meander to make the relationship with its patients personal and interactive.

Impact #1	The patient portal and website provide much more than just information residing in Meander's medical records systems. They offer services such as access to social communities for patients suffering from the same diseases and providing transportation to and from the hospital.
Impact #2	The solution has rich content and social alignment, and it is responsive to most devices.
Impact #3	The solution integrates the organization’s website, patient portal, intranet, and extranet to provide a comprehensive personalized experience for people seeking information and services specific to their conditions and concerns.

Impact #1

The patient portal and website provide much more than just information residing in Meander's medical records systems. They offer services such as access to social communities for patients suffering from the same diseases and providing transportation to and from the hospital.

Impact #2

The solution has rich content and social alignment, and it is responsive to most devices.

Impact #3

The solution integrates the organization’s website, patient portal, intranet, and extranet to provide a comprehensive personalized experience for people seeking information and services specific to their conditions and concerns.

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Overview

Meander Medical Center unites physical and digital healing environments

Operational Impact