PubNub Case Studies Mayhem Leverages IoT to Enhance Gaming Experience and Community Engagement

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	Mayhem Leverages IoT to Enhance Gaming Experience and Community Engagement PubNub

Mayhem Leverages IoT to Enhance Gaming Experience and Community Engagement

PubNub

Applicable Industries	Buildings Cement
Use Cases	Building Automation & Control
Challenge	Mayhem, a platform that allows gaming communities to build customized leagues, faced a significant challenge in providing a reliable and engaging chat experience for its users. The platform recognized the importance of chat in event setup and fostering relationships that would keep players engaged and returning. However, providing a reliable chat, real-time leaderboards, and push notifications for tens of thousands of simultaneous players was a daunting task. They were using Twilio, but its 1,000 user limit disrupted the player experience. Additionally, a homegrown solution would be difficult to scale. Mayhem needed a solution that could scale to support their expected growth while meeting the engagement expectations of their various communities. Read More
About Customer	Mayhem is a platform that enables gaming communities to build customized leagues, attracting players from various locations. The platform understands the importance of chat in setting up events and building relationships that keep players engaged and returning. Mayhem's developers were tasked with providing a reliable chat, real-time leaderboards, and push notifications for tens of thousands of simultaneous players. However, they faced challenges with their existing solution, Twilio, due to its user limit and scalability issues. Mayhem needed a solution that could support their expected growth and meet the engagement expectations of their diverse communities. Read More
Solution	Mayhem found its solution in PubNub Chat. The limitations of their existing Twilio implementation were hindering the excitement, experience, and player relationships that were crucial to their growth and brand. PubNub Chat allowed players to discuss, disagree, meme, and express themselves in a way that was fun for everyone and seamlessly integrated with their leagues, tournaments, and other events. The simple pricing, professional support, and superior architecture of PubNub Chat also gave them the confidence to grow. With this new solution, Mayhem aims to increase their player base by 500% in the next year. Read More Log in to view content
Contents

Applicable Industries

Buildings

Cement

Use Cases

Building Automation & Control

Challenge

Mayhem, a platform that allows gaming communities to build customized leagues, faced a significant challenge in providing a reliable and engaging chat experience for its users. The platform recognized the importance of chat in event setup and fostering relationships that would keep players engaged and returning. However, providing a reliable chat, real-time leaderboards, and push notifications for tens of thousands of simultaneous players was a daunting task. They were using Twilio, but its 1,000 user limit disrupted the player experience. Additionally, a homegrown solution would be difficult to scale. Mayhem needed a solution that could scale to support their expected growth while meeting the engagement expectations of their various communities.

About Customer

Mayhem is a platform that enables gaming communities to build customized leagues, attracting players from various locations. The platform understands the importance of chat in setting up events and building relationships that keep players engaged and returning. Mayhem's developers were tasked with providing a reliable chat, real-time leaderboards, and push notifications for tens of thousands of simultaneous players. However, they faced challenges with their existing solution, Twilio, due to its user limit and scalability issues. Mayhem needed a solution that could support their expected growth and meet the engagement expectations of their diverse communities.

Solution

Mayhem found its solution in PubNub Chat. The limitations of their existing Twilio implementation were hindering the excitement, experience, and player relationships that were crucial to their growth and brand. PubNub Chat allowed players to discuss, disagree, meme, and express themselves in a way that was fun for everyone and seamlessly integrated with their leagues, tournaments, and other events. The simple pricing, professional support, and superior architecture of PubNub Chat also gave them the confidence to grow. With this new solution, Mayhem aims to increase their player base by 500% in the next year.

Impact #1	With the implementation of PubNub Chat, Mayhem was able to enhance the gaming experience for its users. The new chat platform allowed players to engage in a way that was fun and seamlessly integrated with their leagues, tournaments, and other events. This not only improved the player experience but also helped in building stronger relationships within the gaming communities. The simple pricing, professional support, and superior architecture of PubNub Chat also instilled confidence in Mayhem's developers, allowing them to focus on growth and expansion. The solution freed Mayhem from the incompatibilities and user limitations that were holding back their communities from growing.

Impact #1

With the implementation of PubNub Chat, Mayhem was able to enhance the gaming experience for its users. The new chat platform allowed players to engage in a way that was fun and seamlessly integrated with their leagues, tournaments, and other events. This not only improved the player experience but also helped in building stronger relationships within the gaming communities. The simple pricing, professional support, and superior architecture of PubNub Chat also instilled confidence in Mayhem's developers, allowing them to focus on growth and expansion. The solution freed Mayhem from the incompatibilities and user limitations that were holding back their communities from growing.

Benefit #1	Mayhem aims to increase their player base by 500% in the next year
Benefit #2	PubNub Chat can support tens of thousands of simultaneous conversations
Benefit #3	Overcame the 1,000 user limit of their previous solution, Twilio

Benefit #1

Mayhem aims to increase their player base by 500% in the next year

Benefit #2

PubNub Chat can support tens of thousands of simultaneous conversations

Benefit #3

Overcame the 1,000 user limit of their previous solution, Twilio

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Overview

Mayhem Leverages IoT to Enhance Gaming Experience and Community Engagement

Operational Impact

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