Vonage Case Studies Maven's Virtual Medical Appointments for Women Powered by Vonage Video API

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	Maven's Virtual Medical Appointments for Women Powered by Vonage Video API Vonage

Maven's Virtual Medical Appointments for Women Powered by Vonage Video API

Vonage

Technology Category	Robots - Wheeled Robots Sensors - Camera / Video Systems
Applicable Industries	Buildings Healthcare & Hospitals
Use Cases	Time Sensitive Networking
Services	System Integration
Challenge	Maven, a digital healthcare clinic for women, was faced with the challenge of providing a healthcare service that would fit in with their users’ busy lives. The traditional healthcare model required women to take time out of their busy schedules to make an appointment and travel to a doctor’s office for a consultation, even for something as simple as a prescription question. Maven wanted to provide a service that would make it easier for women to get access to the health care services that they need, wherever and whenever they need them. The challenge was to find a solution that would allow for flexibility and mobile access to medical professionals. Read More
About Customer	Maven is the first digital clinic for women, offering a platform where users can schedule virtual appointments with a range of different medical practitioners. The app users enter information about their medical request or question, and are matched with a series of appropriate providers. They are then connected via live video to an expert of their choice and can chat securely using their own device. Maven's users are typically busy women who value the ability to access healthcare services at their convenience, without the need to travel to a doctor's office. Read More
Solution	Maven turned to Vonage Video API to create a mobile-focused solution. Vonage Video's mobile SDKs made it easy to embed secure and reliable video directly into their mobile application. This allowed Maven to offer a service where users could securely and conveniently connect with medical professionals and get expert advice with just a few taps of their phones. The live video embedded directly within the Maven app enabled users to get the medical answers they need in ten minutes, without ever leaving home or the office. This solution not only provided the flexibility and convenience Maven was looking for but also made the service cost-effective. Read More Log in to view content
Contents

Technology Category

Robots - Wheeled Robots

Sensors - Camera / Video Systems

Applicable Industries

Buildings

Healthcare & Hospitals

Use Cases

Time Sensitive Networking

Services

System Integration

Challenge

Maven, a digital healthcare clinic for women, was faced with the challenge of providing a healthcare service that would fit in with their users’ busy lives. The traditional healthcare model required women to take time out of their busy schedules to make an appointment and travel to a doctor’s office for a consultation, even for something as simple as a prescription question. Maven wanted to provide a service that would make it easier for women to get access to the health care services that they need, wherever and whenever they need them. The challenge was to find a solution that would allow for flexibility and mobile access to medical professionals.

About Customer

Maven is the first digital clinic for women, offering a platform where users can schedule virtual appointments with a range of different medical practitioners. The app users enter information about their medical request or question, and are matched with a series of appropriate providers. They are then connected via live video to an expert of their choice and can chat securely using their own device. Maven's users are typically busy women who value the ability to access healthcare services at their convenience, without the need to travel to a doctor's office.

Solution

Maven turned to Vonage Video API to create a mobile-focused solution. Vonage Video's mobile SDKs made it easy to embed secure and reliable video directly into their mobile application. This allowed Maven to offer a service where users could securely and conveniently connect with medical professionals and get expert advice with just a few taps of their phones. The live video embedded directly within the Maven app enabled users to get the medical answers they need in ten minutes, without ever leaving home or the office. This solution not only provided the flexibility and convenience Maven was looking for but also made the service cost-effective.

Impact #1	The implementation of Vonage Video API has transformed Maven's service delivery, making it a 'godsend for women' as described by Style Bistro. The ability to connect with medical professionals via live video embedded directly within the app has eliminated the need for users to travel to a doctor's office, saving them precious time. The service has also become more cost-effective, with consultation costs dropping significantly. The solution has not only met the needs of Maven's users but has also set a new standard for digital healthcare services for women.

Impact #1

The implementation of Vonage Video API has transformed Maven's service delivery, making it a 'godsend for women' as described by Style Bistro. The ability to connect with medical professionals via live video embedded directly within the app has eliminated the need for users to travel to a doctor's office, saving them precious time. The service has also become more cost-effective, with consultation costs dropping significantly. The solution has not only met the needs of Maven's users but has also set a new standard for digital healthcare services for women.

Benefit #1	Maven users can get the medical attention they need in 10 minutes
Benefit #2	Users save money as consultation costs have dropped to as little as $18
Benefit #3	The service is available anytime and anywhere, providing flexibility and convenience

Benefit #1

Maven users can get the medical attention they need in 10 minutes

Benefit #2

Users save money as consultation costs have dropped to as little as $18

Benefit #3

The service is available anytime and anywhere, providing flexibility and convenience

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Overview

Maven's Virtual Medical Appointments for Women Powered by Vonage Video API

Operational Impact

Quantitative Benefit