NETSCOUT
Case Studies
Manufacturer Assures Production Apps in Remote Factories With NETSCOUT nGeniusONE Service Assurance Visibility to Global Plants
Overview
Manufacturer Assures Production Apps in Remote Factories With NETSCOUT nGeniusONE Service Assurance Visibility to Global PlantsNETSCOUT |
Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Hybrid Cloud | |
Discrete Manufacturing Quality Assurance | |
Manufacturing System Automation Predictive Maintenance | |
System Integration Testing & Certification | |
Operational Impact
The additional visibility, using the nGeniusONE solution, at the company’ world-wide factories is helping reduce MTTR to pinpoint issues with critical manufacturing applications that impact production, quota attainment, and overall product delivery. | |
It has taken guesswork out of the troubleshooting equation and made collaboration more cooperative and highly effective for both factory personnel and third-party vendors based on concrete evidence from the local plant networks and the corporate data center. | |
The manufacturer is also extending the value of the investments they’ve made in their corporate nGeniusONE solution, as it helps provide analysis beyond the original scope of their data centers, effectively putting eyes and ears in remote locations where there may not be IT professionals. | |
Quantitative Benefit
Lower MTTR for problems with production performance management application | |