Case Studies
Managed Services Model Supports 500+ Products
Overview
Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Electronics Software | |
Product Research & Development Quality Assurance | |
Predictive Maintenance Process Control & Optimization Remote Asset Management | |
Software Design & Engineering Services System Integration Testing & Certification | |
Operational Impact
One of the benefits of a business relationship lasting 20 years is the opportunity to leverage mutual trust and insight for better solutions. This enabled the Lionbridge team to develop a bespoke managed services model that saves millions of dollars in operating costs, reduces complexity, and scales to meet new market opportunities. | |
The Blended Test Services Model combines onshore resource management, managed test services, dedicated near-site QA centers, and offshore delivery to deliver quality improvements, cost savings, and increased efficiencies. | |
Dedicated resources: contingent staffing model replaced with global full-time resource model that retains key personnel with annual attrition rate of less than 5%; cross-training program for fast ramp-up and productivity. | |
Quantitative Benefit
20% target cost reduction | |
$1M savings in Y1 | |
New test workflow for 15% productivity increase | |