PubNub Case Studies MaNaDr's Telemedicine Solution: Real-Time, Secure Connection for Patients and Doctors

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	MaNaDr's Telemedicine Solution: Real-Time, Secure Connection for Patients and Doctors PubNub

MaNaDr's Telemedicine Solution: Real-Time, Secure Connection for Patients and Doctors

PubNub

Technology Category	Analytics & Modeling - Real Time Analytics Cybersecurity & Privacy - Security Compliance
Applicable Industries	Healthcare & Hospitals National Security & Defense
Applicable Functions	Quality Assurance
Use Cases	Real-Time Location System (RTLS) Tamper Detection
Challenge	MaNaDr, a healthcare provider, was faced with the challenge of meeting the growing demand for modern, real-time access to healthcare services. The company aimed to provide a platform where patients and doctors could interact for virtual diagnosis, screenings, consultations, and scheduling. However, the criticality of information, privacy concerns, and regulatory requirements posed significant hurdles. The solution needed to be secure, compliant, and reliable, enabling real-time two-way communication. The challenge was to find a solution that could meet all these requirements without compromising on any aspect. Read More
About Customer	MaNaDr is a healthcare provider that aims to modernize patient-doctor interactions by providing real-time access to healthcare services. The company sought to create a platform where patients could receive virtual diagnosis, screenings, consultations, and schedule appointments with doctors. MaNaDr's goal was to provide a secure, compliant, and reliable solution that would enable real-time two-way communication between patients and doctors. The company's innovative approach to healthcare, particularly in the wake of the COVID-19 pandemic, has made it a trusted name in the telemedicine sector. Read More
Solution	MaNaDr found its solution in PubNub Chat, which provided a reliable and compliant chat platform. This allowed the healthcare provider to quickly connect patients with doctors, regardless of their location. PubNub's 99.999% uptime SLA and global 250 ms latency ensured that messages between patients and doctors were delivered without fail. After evaluating other options like SendBird and Pusher, MaNaDr chose PubNub Chat for its comprehensive package. The solution enabled not just chat, but also remote consultations, appointment scheduling, telelab results, homecare, news, and more. With the spread of COVID-19, MaNaDr's telemedicine approach, powered by PubNub Chat, became instrumental in providing comfortable care from home. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Healthcare & Hospitals

National Security & Defense

Applicable Functions

Quality Assurance

Use Cases

Real-Time Location System (RTLS)

Tamper Detection

Challenge

MaNaDr, a healthcare provider, was faced with the challenge of meeting the growing demand for modern, real-time access to healthcare services. The company aimed to provide a platform where patients and doctors could interact for virtual diagnosis, screenings, consultations, and scheduling. However, the criticality of information, privacy concerns, and regulatory requirements posed significant hurdles. The solution needed to be secure, compliant, and reliable, enabling real-time two-way communication. The challenge was to find a solution that could meet all these requirements without compromising on any aspect.

About Customer

MaNaDr is a healthcare provider that aims to modernize patient-doctor interactions by providing real-time access to healthcare services. The company sought to create a platform where patients could receive virtual diagnosis, screenings, consultations, and schedule appointments with doctors. MaNaDr's goal was to provide a secure, compliant, and reliable solution that would enable real-time two-way communication between patients and doctors. The company's innovative approach to healthcare, particularly in the wake of the COVID-19 pandemic, has made it a trusted name in the telemedicine sector.

Solution

MaNaDr found its solution in PubNub Chat, which provided a reliable and compliant chat platform. This allowed the healthcare provider to quickly connect patients with doctors, regardless of their location. PubNub's 99.999% uptime SLA and global 250 ms latency ensured that messages between patients and doctors were delivered without fail. After evaluating other options like SendBird and Pusher, MaNaDr chose PubNub Chat for its comprehensive package. The solution enabled not just chat, but also remote consultations, appointment scheduling, telelab results, homecare, news, and more. With the spread of COVID-19, MaNaDr's telemedicine approach, powered by PubNub Chat, became instrumental in providing comfortable care from home.

Impact #1	The implementation of PubNub Chat has revolutionized MaNaDr's operations. The solution has not only enabled secure and reliable real-time communication between patients and doctors, but it has also facilitated remote consultations, appointment scheduling, telelab results, homecare, and more. This has significantly improved the speed and efficiency of care delivery, allowing patients to receive faster and easier care. Furthermore, the solution's reliability ensures that every communication is delivered without fail, thereby enhancing the overall patient experience. The success of the solution is evident in the fact that over 250,000 people used the app in the first weeks of the COVID-19 pandemic, demonstrating the trust and confidence that patients have in MaNaDr's telemedicine approach.

Impact #1

The implementation of PubNub Chat has revolutionized MaNaDr's operations. The solution has not only enabled secure and reliable real-time communication between patients and doctors, but it has also facilitated remote consultations, appointment scheduling, telelab results, homecare, and more. This has significantly improved the speed and efficiency of care delivery, allowing patients to receive faster and easier care. Furthermore, the solution's reliability ensures that every communication is delivered without fail, thereby enhancing the overall patient experience. The success of the solution is evident in the fact that over 250,000 people used the app in the first weeks of the COVID-19 pandemic, demonstrating the trust and confidence that patients have in MaNaDr's telemedicine approach.

Benefit #1	Secure and scalable communications for over 250,000 patients
Benefit #2	Real-time conversations for faster care and screenings
Benefit #3	Reliable infrastructure ensures every communication makes it through

Benefit #1

Secure and scalable communications for over 250,000 patients

Benefit #2

Real-time conversations for faster care and screenings

Benefit #3

Reliable infrastructure ensures every communication makes it through

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Overview

MaNaDr's Telemedicine Solution: Real-Time, Secure Connection for Patients and Doctors

Operational Impact

Quantitative Benefit