Benchmark Gensuite Case Studies Making the Switch: How a Global Enterprise Improved Unique Site Operations By Switching From Excel Spreadsheets to Benchmark

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	Making the Switch: How a Global Enterprise Improved Unique Site Operations By Switching From Excel Spreadsheets to Benchmark Benchmark Gensuite

Making the Switch: How a Global Enterprise Improved Unique Site Operations By Switching From Excel Spreadsheets to Benchmark

Benchmark Gensuite

Technology Category	Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Chemicals
Applicable Functions	Discrete Manufacturing Quality Assurance
Use Cases	Inventory Management Predictive Maintenance
Services	System Integration Training
Challenge	The enterprise was in need of a centralized system to enable behavior-based safety observations across various levels. They wanted to record employee observations at respective site, department, or equipment-specific levels and maintain real-time visibility to safety observations across multiple locations. They also wanted to leverage mobile technology to record observations. The enterprise was looking to enhance its overall safety culture and drive safety improvements across site programs. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. Read More
About Customer	The customer is a European-based multi-specialty chemical company that is established in 58 countries. The company generates a revenue of €11 billion annually and has a workforce of 27,000 employees. The company was looking for a solution to track all employee safety and at-risk behaviors at retail and wholesale locations. They also wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. The company aimed to enhance its overall safety culture and drive safety improvements across site programs. Read More
Solution	The enterprise deployed the Benchmark Management of Change application to fulfill key business and EHS/IT specific needs. This application helped to standardize change requests and evaluation process to meet basic and advanced change process needs. It also created a site-customized change management process using one standard application. The application enabled site change initiators to quickly submit change requests using an online interface, eliminating paper or manually-intensive review and sign-offs. A change management committee was enlisted to review and sign-off on approved change requests prior to execution. The enterprise also deployed other Benchmark applications like Incident Management, Action Tracking System, Compliance Calendar, Inspection Tool, Waste Tracker, Training Tracker, and Safety Risk Assessment. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Chemicals

Applicable Functions

Discrete Manufacturing

Quality Assurance

Use Cases

Inventory Management

Predictive Maintenance

Services

System Integration

Training

Challenge

The enterprise was in need of a centralized system to enable behavior-based safety observations across various levels. They wanted to record employee observations at respective site, department, or equipment-specific levels and maintain real-time visibility to safety observations across multiple locations. They also wanted to leverage mobile technology to record observations. The enterprise was looking to enhance its overall safety culture and drive safety improvements across site programs. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting.

About Customer

The customer is a European-based multi-specialty chemical company that is established in 58 countries. The company generates a revenue of €11 billion annually and has a workforce of 27,000 employees. The company was looking for a solution to track all employee safety and at-risk behaviors at retail and wholesale locations. They also wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. The company aimed to enhance its overall safety culture and drive safety improvements across site programs.

Solution

The enterprise deployed the Benchmark Management of Change application to fulfill key business and EHS/IT specific needs. This application helped to standardize change requests and evaluation process to meet basic and advanced change process needs. It also created a site-customized change management process using one standard application. The application enabled site change initiators to quickly submit change requests using an online interface, eliminating paper or manually-intensive review and sign-offs. A change management committee was enlisted to review and sign-off on approved change requests prior to execution. The enterprise also deployed other Benchmark applications like Incident Management, Action Tracking System, Compliance Calendar, Inspection Tool, Waste Tracker, Training Tracker, and Safety Risk Assessment.

Impact #1	The enterprise was able to digitize and integrate a new communication plan and EHS management system into the enterprise from the corporate level down to the site levels.
Impact #2	They were able to establish and deploy specific applications for individual sites to ensure global needs are met.
Impact #3	The enterprise was able to leverage Mobile capabilities, including multilingual features, to digitize key EHS processes, ensuring applications are available to all employees and the same plan is clearly communicated.

Impact #1

The enterprise was able to digitize and integrate a new communication plan and EHS management system into the enterprise from the corporate level down to the site levels.

Impact #2

They were able to establish and deploy specific applications for individual sites to ensure global needs are met.

Impact #3

The enterprise was able to leverage Mobile capabilities, including multilingual features, to digitize key EHS processes, ensuring applications are available to all employees and the same plan is clearly communicated.

Benefit #1	Recorded 1,798 action items and 1,761 change requests within the first 10 months of launching the MOC manager application.
Benefit #2	Successfully deployed MOC at 34 of 58 sites.
Benefit #3	Tracked 100% of application performance goals to closure.

Benefit #1

Recorded 1,798 action items and 1,761 change requests within the first 10 months of launching the MOC manager application.

Benefit #2

Successfully deployed MOC at 34 of 58 sites.

Benefit #3

Tracked 100% of application performance goals to closure.

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Overview

Making the Switch: How a Global Enterprise Improved Unique Site Operations By Switching From Excel Spreadsheets to Benchmark

Operational Impact

Quantitative Benefit