Case Studies Making quality software work for the business, not the other way around

Edit This Case Study Record

	Making quality software work for the business, not the other way around

Making quality software work for the business, not the other way around

Technology Category	Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Business Operation Quality Assurance
Services	System Integration Training
Challenge	TriMed initially used a paper-based quality management system, which became inefficient as the company grew. They then switched to a competitor's eQMS, which also proved to be inflexible and unable to scale with the company's growth. This led to widespread frustration and inefficiency, prompting the search for a more suitable eQMS platform. Read More
About Customer	TriMed is a California-based medical device manufacturer specializing in upper and lower extremity orthopedic implants. Their products help patients recover from musculoskeletal damage. The company has grown significantly, necessitating a robust quality management system to ensure compliance with various regulations such as FDA 21 CFR 820, ISO 13485, MDSA, and MDD CE marking. Read More
Solution	TriMed chose Qualio as their new eQMS platform in November 2021. Qualio provided a highly configurable and scalable quality system that met TriMed's needs. The implementation was quick, with the system going live by early December. Qualio's expert validation approach and hands-on support were key factors in the decision. The platform allowed for limitless configuration, aligning with TriMed's quality process preferences and freeing them from the constraints of their previous system. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Business Operation

Quality Assurance

Services

System Integration

Training

Challenge

TriMed initially used a paper-based quality management system, which became inefficient as the company grew. They then switched to a competitor's eQMS, which also proved to be inflexible and unable to scale with the company's growth. This led to widespread frustration and inefficiency, prompting the search for a more suitable eQMS platform.

About Customer

TriMed is a California-based medical device manufacturer specializing in upper and lower extremity orthopedic implants. Their products help patients recover from musculoskeletal damage. The company has grown significantly, necessitating a robust quality management system to ensure compliance with various regulations such as FDA 21 CFR 820, ISO 13485, MDSA, and MDD CE marking.

Solution

TriMed chose Qualio as their new eQMS platform in November 2021. Qualio provided a highly configurable and scalable quality system that met TriMed's needs. The implementation was quick, with the system going live by early December. Qualio's expert validation approach and hands-on support were key factors in the decision. The platform allowed for limitless configuration, aligning with TriMed's quality process preferences and freeing them from the constraints of their previous system.

Impact #1	Business-wide engagement: 100% engagement with Qualio, including trainees, quality staff, and consultants.
Impact #2	Return on investment: Qualio eliminated the need for an expanded quality team and accelerated product development.
Impact #3	Configurable and flexible eQMS: Qualio's limitless configuration options allowed TriMed to tailor the system to their exact needs.

Impact #1

Business-wide engagement: 100% engagement with Qualio, including trainees, quality staff, and consultants.

Impact #2

Return on investment: Qualio eliminated the need for an expanded quality team and accelerated product development.

Impact #3

Configurable and flexible eQMS: Qualio's limitless configuration options allowed TriMed to tailor the system to their exact needs.

Benefit #1	98% of scheduled training completed on time.
Benefit #2	29% reduction in customer feedback cycle time.
Benefit #3	100% engagement with the quality system.

Benefit #1

98% of scheduled training completed on time.

Benefit #2

29% reduction in customer feedback cycle time.

Benefit #3

100% engagement with the quality system.

Download PDF Version

Overview

Making quality software work for the business, not the other way around

Operational Impact

Quantitative Benefit