GoodData Case Studies Making Mass Transit More Successful

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	Making Mass Transit More Successful GoodData

Making Mass Transit More Successful

GoodData

Technology Category	Analytics & Modeling - Real Time Analytics Analytics & Modeling - Big Data Analytics
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Real-Time Location System (RTLS) Public Transportation Management
Services	Data Science Services Cloud Planning, Design & Implementation Services
Challenge	Mass transit is coming under pressure from rideshare services, such as Uber and Lyft, and micromobility via scooters and bikes. GMV ITS North America, formerly known as Syncromatics, was founded in 2006. It was the first cloud-based provider of transit-tracking tools, pulling data from GPS trackers on buses. The technology was “wildly impressive,” at the time, and enabled transit authorities to know whether buses were on time or late, how many passengers got on board, as well as where and when they boarded and departed. But as GMV grew, along with demands on transit agencies, it innovated to enable further exploring of data and, in turn, enable better transmit management. In March 2020, it launched Sync Insights to allow customers to better explore and analyze data. Rather than simply receiving reports of what happened, transit authorities can now more easily discover insights in data that they weren’t specifically looking for. Read More
About Customer	GMV is the leader in building dispatch and reporting solutions for transit agencies — kind of like air traffic control for buses. It recently launched tools, powered by GoodData, to further transform the transit landscape. The product, Sync Insights, takes the mountains of information captured by GMV’s system and makes it immediately accessible and explorable, allowing transit managers to track changes in key performance indicators like never before. Given GMV’s big footprint — including 20 million data points generated daily by 2,500 buses across 75 American cities — that’s a lot of insight into transit systems. Read More
Solution	With Sync Insights powered by GoodData, GMV provides dashboards built to quickly display information regarding performance, ridership, and team. Every report on the Sync Insights’ dashboards can be drilled into for further detail, filtered to specific information or time periods, and exported to PDF or Excel formats for further analysis. GMV was drawn to GoodData because of the strength of its embedded analytics, and also because it enabled GMV to still control the user experience and the user interface. GMV is already planning enhancements to Sync Insights. In the future, it’ll give transit authorities the power to develop their own reports and go beyond standard dashboards. Also, GMV expects to increase capabilities for transit authorities to more robustly track data in real time and be able to more quickly respond to situations, such as adding buses if routes are especially heavy or if buses are running too far apart. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Analytics & Modeling - Big Data Analytics

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Real-Time Location System (RTLS)

Public Transportation Management

Services

Data Science Services

Cloud Planning, Design & Implementation Services

Challenge

Mass transit is coming under pressure from rideshare services, such as Uber and Lyft, and micromobility via scooters and bikes. GMV ITS North America, formerly known as Syncromatics, was founded in 2006. It was the first cloud-based provider of transit-tracking tools, pulling data from GPS trackers on buses. The technology was “wildly impressive,” at the time, and enabled transit authorities to know whether buses were on time or late, how many passengers got on board, as well as where and when they boarded and departed. But as GMV grew, along with demands on transit agencies, it innovated to enable further exploring of data and, in turn, enable better transmit management. In March 2020, it launched Sync Insights to allow customers to better explore and analyze data. Rather than simply receiving reports of what happened, transit authorities can now more easily discover insights in data that they weren’t specifically looking for.

About Customer

GMV is the leader in building dispatch and reporting solutions for transit agencies — kind of like air traffic control for buses. It recently launched tools, powered by GoodData, to further transform the transit landscape. The product, Sync Insights, takes the mountains of information captured by GMV’s system and makes it immediately accessible and explorable, allowing transit managers to track changes in key performance indicators like never before. Given GMV’s big footprint — including 20 million data points generated daily by 2,500 buses across 75 American cities — that’s a lot of insight into transit systems.

Solution

With Sync Insights powered by GoodData, GMV provides dashboards built to quickly display information regarding performance, ridership, and team. Every report on the Sync Insights’ dashboards can be drilled into for further detail, filtered to specific information or time periods, and exported to PDF or Excel formats for further analysis. GMV was drawn to GoodData because of the strength of its embedded analytics, and also because it enabled GMV to still control the user experience and the user interface. GMV is already planning enhancements to Sync Insights. In the future, it’ll give transit authorities the power to develop their own reports and go beyond standard dashboards. Also, GMV expects to increase capabilities for transit authorities to more robustly track data in real time and be able to more quickly respond to situations, such as adding buses if routes are especially heavy or if buses are running too far apart.

Impact #1	By more accurately gathering and analyzing data, transit agencies can more optimally deploy resources and hold operating contractors more accountable for good service.
Impact #2	Transit authorities can now more easily discover insights in data that they weren’t specifically looking for.
Impact #3	Transit officials can use Sync Insights to filter for certain metrics — on-time performance, ridership, early departures — and then deliver that information on a regular basis to those who need it so they don’t have to dig for the information themselves.

Impact #1

By more accurately gathering and analyzing data, transit agencies can more optimally deploy resources and hold operating contractors more accountable for good service.

Impact #2

Transit authorities can now more easily discover insights in data that they weren’t specifically looking for.

Impact #3

Transit officials can use Sync Insights to filter for certain metrics — on-time performance, ridership, early departures — and then deliver that information on a regular basis to those who need it so they don’t have to dig for the information themselves.

Benefit #1	20 million data points generated daily by 2,500 buses across 75 American cities

Benefit #1

20 million data points generated daily by 2,500 buses across 75 American cities

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Overview

Making Mass Transit More Successful

Operational Impact

Quantitative Benefit