Hitachi Vantara (Hitachi) Case Studies Making Magic Real: IIoT Analytics Ensure Every Guest Experiences Disney’s Magic

	Making Magic Real: IIoT Analytics Ensure Every Guest Experiences Disney’s Magic Hitachi Vantara (Hitachi)

Making Magic Real: IIoT Analytics Ensure Every Guest Experiences Disney’s Magic

Hitachi Vantara (Hitachi)

Technology Category	Analytics & Modeling - Digital Twin / Simulation Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Maintenance Product Research & Development
Use Cases	Digital Twin Predictive Maintenance
Services	System Integration
Challenge	Disney Parks & Resorts are renowned for their fun, dynamic, and state-of-the-art experiences. However, delivering these seamless operations is a significant challenge, especially considering the complexity of Disney’s attractions. For instance, the Star Wars: Rise of the Resistance ride system requires real-time analysis and management of between 30,000 and 40,000 data points generated by Industrial Internet of Things (IIoT) sensors. Disney devotes extraordinary care to ensuring the availability and operating capacity of its attractions when guests are on site. This means maintenance must be planned and executed with precision to keep ride systems running flawlessly. The challenge lies in turning the massive amount of data generated into actionable insights for predictive maintenance. Read More
About Customer	Disney’s Walt Disney World Resort and Disneyland Resort are home to some of the world’s most sophisticated theme park attractions. They combine incredible design and state-of-the-art technology to transport thousands of guests every day into a world of imagination. Disney is committed to providing seamless and unforgettable experiences for every guest, every time. To achieve this, Disney devotes extraordinary care to ensuring the availability and operating capacity of its attractions when guests are on site. This involves planning and executing maintenance with precision to keep ride systems running flawlessly. Read More
Solution	Disney has built a powerful data management and analytics platform using solutions from Hitachi Vantara’s Pentaho Platform. The platform captures, ingests, and analyzes millions of data points from IIoT sensors located throughout its attractions. It also uses artificial intelligence to assess asset condition and predict when maintenance should be scheduled to keep every component in perfect running order. The physical-digital twin technology enriches the data received from IIoT sensors. The data is fed into a detailed simulation, using a mathematical model of the complex mechanical and electrical systems of the ride. The simulation automatically derives measurements such as velocity, acceleration, and torque, helping Disney gain a real-time understanding of the condition of each ride system component. This technology was first demonstrated on Mickey & Minnie’s Runaway Railway, improving the monitoring and analysis of machinery operations of the ride in real-time. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Digital Twin / Simulation

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Maintenance

Product Research & Development

Use Cases

Digital Twin

Predictive Maintenance

Services

System Integration

Challenge

Disney Parks & Resorts are renowned for their fun, dynamic, and state-of-the-art experiences. However, delivering these seamless operations is a significant challenge, especially considering the complexity of Disney’s attractions. For instance, the Star Wars: Rise of the Resistance ride system requires real-time analysis and management of between 30,000 and 40,000 data points generated by Industrial Internet of Things (IIoT) sensors. Disney devotes extraordinary care to ensuring the availability and operating capacity of its attractions when guests are on site. This means maintenance must be planned and executed with precision to keep ride systems running flawlessly. The challenge lies in turning the massive amount of data generated into actionable insights for predictive maintenance.

About Customer

Disney’s Walt Disney World Resort and Disneyland Resort are home to some of the world’s most sophisticated theme park attractions. They combine incredible design and state-of-the-art technology to transport thousands of guests every day into a world of imagination. Disney is committed to providing seamless and unforgettable experiences for every guest, every time. To achieve this, Disney devotes extraordinary care to ensuring the availability and operating capacity of its attractions when guests are on site. This involves planning and executing maintenance with precision to keep ride systems running flawlessly.

Solution

Disney has built a powerful data management and analytics platform using solutions from Hitachi Vantara’s Pentaho Platform. The platform captures, ingests, and analyzes millions of data points from IIoT sensors located throughout its attractions. It also uses artificial intelligence to assess asset condition and predict when maintenance should be scheduled to keep every component in perfect running order. The physical-digital twin technology enriches the data received from IIoT sensors. The data is fed into a detailed simulation, using a mathematical model of the complex mechanical and electrical systems of the ride. The simulation automatically derives measurements such as velocity, acceleration, and torque, helping Disney gain a real-time understanding of the condition of each ride system component. This technology was first demonstrated on Mickey & Minnie’s Runaway Railway, improving the monitoring and analysis of machinery operations of the ride in real-time.

Impact #1	The partnership between Disney and Hitachi Vantara has resulted in innovative solutions that go beyond technology. The physics-based digital twin application is one such innovation that has significantly improved the real-time monitoring and analysis of machinery operations. This has enabled Disney to maintain the flawless operation of its ride systems without creating extra work for its ride engineers or allowing any disruption to the guests’ experience. The shared vision of using advancing technology for good has ensured that every guest experiences the magic that Disney Parks & Resorts are known for.

Impact #1

The partnership between Disney and Hitachi Vantara has resulted in innovative solutions that go beyond technology. The physics-based digital twin application is one such innovation that has significantly improved the real-time monitoring and analysis of machinery operations. This has enabled Disney to maintain the flawless operation of its ride systems without creating extra work for its ride engineers or allowing any disruption to the guests’ experience. The shared vision of using advancing technology for good has ensured that every guest experiences the magic that Disney Parks & Resorts are known for.

Benefit #1	Real-time analysis and management of between 30,000 and 40,000 data points generated by IIoT sensors.
Benefit #2	The platform captures, ingests, and analyzes millions of data points from IIoT sensors located throughout its attractions.
Benefit #3	The simulation automatically derives measurements such as velocity, acceleration, and torque.

Benefit #1

Real-time analysis and management of between 30,000 and 40,000 data points generated by IIoT sensors.

Benefit #2

The platform captures, ingests, and analyzes millions of data points from IIoT sensors located throughout its attractions.

Benefit #3

The simulation automatically derives measurements such as velocity, acceleration, and torque.

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Overview

Making Magic Real: IIoT Analytics Ensure Every Guest Experiences Disney’s Magic

Operational Impact

Quantitative Benefit