NETSCOUT
Case Studies
Major Latin American Bank Implements Proactive Monitoring, Assures Network Reliability
Overview
Major Latin American Bank Implements Proactive Monitoring, Assures Network ReliabilityNETSCOUT |
Application Infrastructure & Middleware - Data Exchange & Integration Networks & Connectivity - Network Management & Analysis Software | |
Finance & Insurance | |
Business Operation | |
Predictive Maintenance Remote Asset Management | |
Data Science Services System Integration | |
Operational Impact
The bank's IT team was able to maintain service assurance while reducing overlapping tool usage and improving business continuity processes. | |
IT was able to proactively monitor applications and the network, enabling them to rapidly triage problems, reduce MTTR, and assure availability and performance. | |
This led to improved management of SLAs with their end users, enabled IT to detect and solve problems before they impacted users or customers, and reduced the number of incidents reported to the IT helpdesk. | |