Plivo
Case Studies
Magna Legal Services' Bespoke Jury Research Tool Powered by Plivo APIs
Overview
Magna Legal Services' Bespoke Jury Research Tool Powered by Plivo APIsPlivo |
Platform as a Service (PaaS) - Application Development Platforms Sensors - Acoustic Sensors | |
Telecommunications | |
Product Research & Development Quality Assurance | |
Speech Recognition Time Sensitive Networking | |
System Integration Testing & Certification | |
Operational Impact
Switching to Plivo APIs has resulted in smoother operations for Magna Legal Services. The company no longer has to deal with the disruptions caused by call time limits and intermittent issues with the CPaaS platform. Instead, they can focus on continued innovation and improving their unique product. The support provided by Plivo's team has also been a significant benefit. They work hand-in-hand with Magna's developers to test out code and help resolve any challenges as quickly as possible. This level of support, combined with the high-quality, reliable services provided by Plivo, has made them a trusted partner for Magna. | |
Quantitative Benefit
Magna's in-depth research sessions, which could last from 4.5 to nearly 8 hours, are no longer interrupted by call time limits. | |
The company can manage jury research sessions that include up to 120 participants through a conference bridge. | |
Magna can send automated SMS reminders and notifications to participants, encouraging full engagement throughout the session. | |