Case Studies Magic Cloud takes security performance to new heights

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	Magic Cloud takes security performance to new heights

Magic Cloud takes security performance to new heights

Technology Category	Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Network Security Cybersecurity & Privacy - Security Compliance
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Facility Management
Services	Cybersecurity Services Software Design & Engineering Services System Integration
Challenge	As a service provider, Magic Cloud has more than its own operations to worry about. The company also has hundreds of customers running their businesses from its cloud-based infrastructure. That demands reliable, high-performing, secure operations. But Magic Cloud’s previous security solution was creating performance and manageability problems. For example, when antivirus scans kicked in, application performance dropped. Quite often, their previous solution consumed too much CPU power when updating a client server. And more than once, antivirus would find false positives and remove critical files that shut down several virtual machines (VMs) at a time. In addition, the management server provided limited insight, forcing IT to spend hours of painstaking manual effort to recover a deleted file. Read More
About Customer	Magic Cloud is a cloud service provider based in Finland, operating an advanced infrastructure to deliver innovative business services. These services include desktop-as-a-service, encrypted email, virtual servers, and computer-aided design (CAD) to hosted customers and cloud platforms for software vendors. The company is headquartered in Tampere, Finland, and employs 20 IT staff members. Magic Cloud aims to provide reliable, high-performing, and secure operations for its customers, which include hundreds of businesses running their operations from Magic Cloud’s infrastructure. Read More
Solution	To improve security performance and manageability, Magic Cloud replaced its previous security solution with Bitdefender GravityZone to protect both physical and virtual environments. Magic Cloud deployed GravityZone in its data center to protect hundreds of VMs supporting internal users and many more hundreds of cloud customers. The VMs protected by GravityZone run Citrix XenApp, XenDesktop, Microsoft Exchange, SQL Server, and Active Directory, among other applications for internal users. Magic Cloud also bundles GravityZone with customer offerings such as virtual desktops, computer-aided design (CAD) as a service, and the SafeMail email encryption service. Magic Cloud uses Bitdefender’s on-premise console to centralize deployment and management of security policies. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Network Security

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Facility Management

Services

Cybersecurity Services

Software Design & Engineering Services

System Integration

Challenge

As a service provider, Magic Cloud has more than its own operations to worry about. The company also has hundreds of customers running their businesses from its cloud-based infrastructure. That demands reliable, high-performing, secure operations. But Magic Cloud’s previous security solution was creating performance and manageability problems. For example, when antivirus scans kicked in, application performance dropped. Quite often, their previous solution consumed too much CPU power when updating a client server. And more than once, antivirus would find false positives and remove critical files that shut down several virtual machines (VMs) at a time. In addition, the management server provided limited insight, forcing IT to spend hours of painstaking manual effort to recover a deleted file.

About Customer

Magic Cloud is a cloud service provider based in Finland, operating an advanced infrastructure to deliver innovative business services. These services include desktop-as-a-service, encrypted email, virtual servers, and computer-aided design (CAD) to hosted customers and cloud platforms for software vendors. The company is headquartered in Tampere, Finland, and employs 20 IT staff members. Magic Cloud aims to provide reliable, high-performing, and secure operations for its customers, which include hundreds of businesses running their operations from Magic Cloud’s infrastructure.

Solution

To improve security performance and manageability, Magic Cloud replaced its previous security solution with Bitdefender GravityZone to protect both physical and virtual environments. Magic Cloud deployed GravityZone in its data center to protect hundreds of VMs supporting internal users and many more hundreds of cloud customers. The VMs protected by GravityZone run Citrix XenApp, XenDesktop, Microsoft Exchange, SQL Server, and Active Directory, among other applications for internal users. Magic Cloud also bundles GravityZone with customer offerings such as virtual desktops, computer-aided design (CAD) as a service, and the SafeMail email encryption service. Magic Cloud uses Bitdefender’s on-premise console to centralize deployment and management of security policies.

Impact #1	With GravityZone, Magic Cloud dramatically improved manageability and performance of its endpoint security infrastructure. The company now distributes security updates across the entire environment much easier and faster. GravityZone also provides greater visibility and control of security incidents.
Impact #2	With Bitdefender, the organization investigates a detection in minutes and resolves the issue, whereas the team sometimes spent hours working toward the same goal with the previous solution.
Impact #3	With increased performance, the GravityZone solution enables Magic Cloud to run offline scanning more quickly without impacting VMs or applications running on them. In fact, nightly malware scans with GravityZone are 33 percent faster than with their previous solution.

Impact #1

With GravityZone, Magic Cloud dramatically improved manageability and performance of its endpoint security infrastructure. The company now distributes security updates across the entire environment much easier and faster. GravityZone also provides greater visibility and control of security incidents.

Impact #2

With Bitdefender, the organization investigates a detection in minutes and resolves the issue, whereas the team sometimes spent hours working toward the same goal with the previous solution.

Impact #3

With increased performance, the GravityZone solution enables Magic Cloud to run offline scanning more quickly without impacting VMs or applications running on them. In fact, nightly malware scans with GravityZone are 33 percent faster than with their previous solution.

Benefit #1	Reduced update distribution time
Benefit #2	Reduced time for incident analysis
Benefit #3	Accelerated malware scans by 33 percent

Benefit #1

Reduced update distribution time

Benefit #2

Reduced time for incident analysis

Benefit #3

Accelerated malware scans by 33 percent

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Overview

Magic Cloud takes security performance to new heights

Operational Impact

Quantitative Benefit