Case Studies MacroPoint Enhances Load Visibility and Efficiency for Bolt Express

Edit This Case Study Record

	MacroPoint Enhances Load Visibility and Efficiency for Bolt Express

MacroPoint Enhances Load Visibility and Efficiency for Bolt Express

Technology Category	Functional Applications - Fleet Management Systems (FMS) Networks & Connectivity - Cellular
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Track & Trace of Assets
Services	System Integration
Challenge	Check calls to drivers and partner carrier dispatchers sap productivity and company time. A lack of accurate location and status updates throughout the load creates a domino effect of missed opportunities. This inefficiency in communication and tracking leads to operational delays and missed business opportunities, affecting overall productivity and profitability. Read More
About Customer	Bolt Express is the largest privately held expedite transportation company in the United States. They specialize in providing fast and reliable transportation services, ensuring that urgent shipments are delivered on time. With a large fleet and a network of partner carriers, Bolt Express handles a wide range of loads, from small packages to large freight. The company prides itself on its ability to meet tight deadlines and provide exceptional customer service. As a leader in the expedite transportation industry, Bolt Express continuously seeks innovative solutions to enhance its operations and maintain its competitive edge. Read More
Solution	MacroPoint reveals driver location and load information via their cell phones, increasing accuracy and making operations much more efficient. The system works on all phones, even nonsmartphones, ensuring that all drivers are locatable by all parties involved. This integration with Sylectus allows for seamless tracking and communication, reducing the need for check calls and enabling more immediate time-to-market. The setup process for drivers is quick, taking just seconds, and the system is already integrated with Sylectus, making the deployment smooth and hassle-free. As a result, the operations team at Bolt Express can focus on more productive tasks, leading to better profitability and customer satisfaction. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Networks & Connectivity - Cellular

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Track & Trace of Assets

Services

System Integration

Challenge

Check calls to drivers and partner carrier dispatchers sap productivity and company time. A lack of accurate location and status updates throughout the load creates a domino effect of missed opportunities. This inefficiency in communication and tracking leads to operational delays and missed business opportunities, affecting overall productivity and profitability.

About Customer

Bolt Express is the largest privately held expedite transportation company in the United States. They specialize in providing fast and reliable transportation services, ensuring that urgent shipments are delivered on time. With a large fleet and a network of partner carriers, Bolt Express handles a wide range of loads, from small packages to large freight. The company prides itself on its ability to meet tight deadlines and provide exceptional customer service. As a leader in the expedite transportation industry, Bolt Express continuously seeks innovative solutions to enhance its operations and maintain its competitive edge.

Solution

MacroPoint reveals driver location and load information via their cell phones, increasing accuracy and making operations much more efficient. The system works on all phones, even nonsmartphones, ensuring that all drivers are locatable by all parties involved. This integration with Sylectus allows for seamless tracking and communication, reducing the need for check calls and enabling more immediate time-to-market. The setup process for drivers is quick, taking just seconds, and the system is already integrated with Sylectus, making the deployment smooth and hassle-free. As a result, the operations team at Bolt Express can focus on more productive tasks, leading to better profitability and customer satisfaction.

Impact #1	All drivers are locatable by all parties, ensuring accurate and timely updates.
Impact #2	Far fewer check calls are needed, allowing staff to focus on more productive tasks.
Impact #3	The system works on all phones, even nonsmartphones, ensuring broad compatibility.

Impact #1

All drivers are locatable by all parties, ensuring accurate and timely updates.

Impact #2

Far fewer check calls are needed, allowing staff to focus on more productive tasks.

Impact #3

The system works on all phones, even nonsmartphones, ensuring broad compatibility.

Benefit #1	Reduction in check calls by 50%
Benefit #2	Increase in operational efficiency by 30%
Benefit #3	Decrease in time-to-market by 20%

Benefit #1

Reduction in check calls by 50%

Benefit #2

Increase in operational efficiency by 30%

Benefit #3

Decrease in time-to-market by 20%

Download PDF Version

Overview

MacroPoint Enhances Load Visibility and Efficiency for Bolt Express

Operational Impact

Quantitative Benefit