LogicMonitor Case Studies Loyola University Maryland's Network Services Group Utilizes LM Config for Efficient Network Management

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	Loyola University Maryland's Network Services Group Utilizes LM Config for Efficient Network Management LogicMonitor

Loyola University Maryland's Network Services Group Utilizes LM Config for Efficient Network Management

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Technology Category	Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Education
Applicable Functions	Business Operation
Use Cases	Remote Asset Management
Services	System Integration
Challenge	The Loyola University Maryland Technology Services Department's Network Services group is tasked with maintaining an increasingly distributed IT infrastructure. This infrastructure supports a variety of campus services, including Internet access and security systems, for the 4,000 undergraduate students, 2,000 graduate students, faculty, and staff that rely on them. One of the key challenges to managing an increasingly distributed network is maintaining visibility. As the team scales and the environment becomes more spread out geographically, sharing knowledge about device configurations between team members becomes critical to network health. Configuration changes are part of standard troubleshooting but they're typically not the first thing a team checks during an outage. Read More
About Customer	Loyola University Maryland is a prominent educational institution with a total student, faculty, and staff population of 4,585 across multiple campuses. The university's Technology Services Department's Network Services group is responsible for maintaining an increasingly distributed IT infrastructure. This infrastructure supports a variety of campus services, including Internet access and security systems, for the 4,000 undergraduate students, 2,000 graduate students, faculty, and staff that rely on them. The Network Services group is currently using LM Config to monitor and manage configurations for several clusters of switches with a plan to deploy LM Config across all switches and routers. Read More
Solution	The Loyola Network Services group is using LM Config to monitor and manage configurations for several clusters of switches with a plan to deploy LM Config across all switches and routers. LM Config provides system managers with alerts when a configuration change occurs. They can easily acknowledge the alert, track resolution status, or restore the configuration themselves. As additional services are layered on top of the existing network, configuration changes present a major potential fail point at every node. LM Config helps IT teams remain transparent and agile by centralizing configuration management and seamlessly integrating it with existing infrastructure monitoring. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Education

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Services

System Integration

Challenge

The Loyola University Maryland Technology Services Department's Network Services group is tasked with maintaining an increasingly distributed IT infrastructure. This infrastructure supports a variety of campus services, including Internet access and security systems, for the 4,000 undergraduate students, 2,000 graduate students, faculty, and staff that rely on them. One of the key challenges to managing an increasingly distributed network is maintaining visibility. As the team scales and the environment becomes more spread out geographically, sharing knowledge about device configurations between team members becomes critical to network health. Configuration changes are part of standard troubleshooting but they're typically not the first thing a team checks during an outage.

About Customer

Loyola University Maryland is a prominent educational institution with a total student, faculty, and staff population of 4,585 across multiple campuses. The university's Technology Services Department's Network Services group is responsible for maintaining an increasingly distributed IT infrastructure. This infrastructure supports a variety of campus services, including Internet access and security systems, for the 4,000 undergraduate students, 2,000 graduate students, faculty, and staff that rely on them. The Network Services group is currently using LM Config to monitor and manage configurations for several clusters of switches with a plan to deploy LM Config across all switches and routers.

Solution

The Loyola Network Services group is using LM Config to monitor and manage configurations for several clusters of switches with a plan to deploy LM Config across all switches and routers. LM Config provides system managers with alerts when a configuration change occurs. They can easily acknowledge the alert, track resolution status, or restore the configuration themselves. As additional services are layered on top of the existing network, configuration changes present a major potential fail point at every node. LM Config helps IT teams remain transparent and agile by centralizing configuration management and seamlessly integrating it with existing infrastructure monitoring.

Impact #1	LM Config provides system managers with alerts when a configuration change occurs, allowing them to easily acknowledge the alert, track resolution status, or restore the configuration themselves.
Impact #2	LM Config helps IT teams remain transparent and agile by centralizing configuration management and seamlessly integrating it with existing infrastructure monitoring.
Impact #3	With LM Config, IT Ops can significantly reduce mean time to resolution (MTTR) in service- or device-outage situations.

Impact #1

LM Config provides system managers with alerts when a configuration change occurs, allowing them to easily acknowledge the alert, track resolution status, or restore the configuration themselves.

Impact #2

LM Config helps IT teams remain transparent and agile by centralizing configuration management and seamlessly integrating it with existing infrastructure monitoring.

Impact #3

With LM Config, IT Ops can significantly reduce mean time to resolution (MTTR) in service- or device-outage situations.

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Overview

Loyola University Maryland's Network Services Group Utilizes LM Config for Efficient Network Management

Operational Impact