NETSCOUT Case Studies Lower Optimization Costs with Real-time Network Visualization

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	Lower Optimization Costs with Real-time Network Visualization NETSCOUT

Lower Optimization Costs with Real-time Network Visualization

NETSCOUT

Technology Category	Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Telecommunications
Applicable Functions	Maintenance
Services	Software Design & Engineering Services
Challenge	A regional telecommunications company was facing high costs for antenna adjustments. Every time an adjustment was needed, the company had to spend a minimum of $1,000 per tower climb. Additionally, tower crews billed $150 per hour when multiple adjustments were needed. This was a significant expense for the company and they were looking for a solution to reduce these costs. Read More
About Customer	The customer is a regional telecommunications company that provides wireless, local telephone service, and internet access. The company has a large network of towers that require regular antenna adjustments. These adjustments are costly, with each tower climb costing a minimum of $1,000. In addition, the tower crews charge an additional $150 per hour when multiple adjustments are needed. The company was looking for a solution to reduce these costs and improve the efficiency of their antenna adjustments. Read More
Solution	The company implemented TrueCall software and training. This allowed them to visualize their network within hours of initial install and make antenna adjustments using a real-time interface. Engineers were able to pinpoint network problems, direct a tower crew to make adjustments, and check those adjustments immediately. Tower crews remained on site, making modifications as engineers monitored the traffic impact in real time. This resulted in a time saving of roughly two hours for each adjustment. With an average of three adjustments per antenna, this translated to a savings of approximately $750 per site. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Telecommunications

Applicable Functions

Maintenance

Services

Software Design & Engineering Services

Challenge

A regional telecommunications company was facing high costs for antenna adjustments. Every time an adjustment was needed, the company had to spend a minimum of $1,000 per tower climb. Additionally, tower crews billed $150 per hour when multiple adjustments were needed. This was a significant expense for the company and they were looking for a solution to reduce these costs.

About Customer

The customer is a regional telecommunications company that provides wireless, local telephone service, and internet access. The company has a large network of towers that require regular antenna adjustments. These adjustments are costly, with each tower climb costing a minimum of $1,000. In addition, the tower crews charge an additional $150 per hour when multiple adjustments are needed. The company was looking for a solution to reduce these costs and improve the efficiency of their antenna adjustments.

Solution

The company implemented TrueCall software and training. This allowed them to visualize their network within hours of initial install and make antenna adjustments using a real-time interface. Engineers were able to pinpoint network problems, direct a tower crew to make adjustments, and check those adjustments immediately. Tower crews remained on site, making modifications as engineers monitored the traffic impact in real time. This resulted in a time saving of roughly two hours for each adjustment. With an average of three adjustments per antenna, this translated to a savings of approximately $750 per site.

Impact #1	The company was able to make more accurate antenna modifications at a fraction of the price, resulting in better network performance.
Impact #2	The payback period on their TrueCall investment was less than one year.
Impact #3	Engineers were able to quickly check results with TrueCall’s real-time feed.

Impact #1

The company was able to make more accurate antenna modifications at a fraction of the price, resulting in better network performance.

Impact #2

The payback period on their TrueCall investment was less than one year.

Impact #3

Engineers were able to quickly check results with TrueCall’s real-time feed.

Benefit #1	Estimated savings per tower: $750
Benefit #2	The customer saved up to 40% in antenna modification costs.

Benefit #1

Estimated savings per tower: $750

Benefit #2

The customer saved up to 40% in antenna modification costs.

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Overview

Lower Optimization Costs with Real-time Network Visualization

Operational Impact

Quantitative Benefit