Celigo Case Studies Loot Crate Streamlines Order Process with IoT Integration

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	Loot Crate Streamlines Order Process with IoT Integration Celigo

Loot Crate Streamlines Order Process with IoT Integration

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Consumer Goods E-Commerce
Applicable Functions	Procurement Warehouse & Inventory Management
Use Cases	Intelligent Packaging Inventory Management
Services	System Integration
Challenge	Loot Crate, a subscription box service, was facing a significant challenge in managing the high volume of online orders received daily on its Loot Vault and Sports Vault sites. The number of orders could range from 200 to 1,000 on a typical day and could surge to nearly 7,000 during the holiday season. The company was manually transferring orders and fulfillment information between their e-commerce storefronts, order management system, and warehouse management system. This process was not only time-consuming but also prone to errors and inconsistencies, leading to order fulfillment delays. The situation was particularly critical during the holiday shopping season. The company realized that the manual and ad hoc processes were not sustainable as the company grew. They needed an automated solution that could seamlessly integrate their e-commerce platform, Shopify Plus, their order management system, NetSuite ERP, and their new warehouse management system, Snapfulfill. Read More
About Customer	Loot Crate, founded in 2012, is a subscription box service that delivers monthly themed mystery crates to fans. By 2014, the company had grown to over 200,000 worldwide subscribers. In 2016, Loot Crate was ranked #1 on Inc’s list of the Fastest Growing Private Companies. The company operates two sites, Loot Vault and Sports Vault, which receive a high volume of online orders daily. The company uses Shopify Plus as their e-commerce platform and NetSuite ERP to manage orders. They also planned to incorporate a new warehouse management system, Snapfulfill, into their operations. Read More
Solution	Loot Crate decided to implement Celigo's Shopify–NetSuite Integration App and the integrator.io iPaaS to automate the transfer of order and fulfillment information between their systems. The solution was chosen for its ease of implementation, user-friendly interface, and the ability to be managed in-house. The integration platform allowed Loot Crate to make changes to workflow logic themselves, reducing the implementation time from three to four days to just an hour. The solution was also scalable, allowing the company to increase the concurrency limit to manage the high volume of orders during the holiday season. The integration of the Celigo solution with the company's e-commerce storefronts, ERP, and warehouse management systems automated data transfers and ensured consistent data formatting across the systems. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Consumer Goods

E-Commerce

Applicable Functions

Procurement

Warehouse & Inventory Management

Use Cases

Intelligent Packaging

Inventory Management

Services

System Integration

Challenge

Loot Crate, a subscription box service, was facing a significant challenge in managing the high volume of online orders received daily on its Loot Vault and Sports Vault sites. The number of orders could range from 200 to 1,000 on a typical day and could surge to nearly 7,000 during the holiday season. The company was manually transferring orders and fulfillment information between their e-commerce storefronts, order management system, and warehouse management system. This process was not only time-consuming but also prone to errors and inconsistencies, leading to order fulfillment delays. The situation was particularly critical during the holiday shopping season. The company realized that the manual and ad hoc processes were not sustainable as the company grew. They needed an automated solution that could seamlessly integrate their e-commerce platform, Shopify Plus, their order management system, NetSuite ERP, and their new warehouse management system, Snapfulfill.

About Customer

Loot Crate, founded in 2012, is a subscription box service that delivers monthly themed mystery crates to fans. By 2014, the company had grown to over 200,000 worldwide subscribers. In 2016, Loot Crate was ranked #1 on Inc’s list of the Fastest Growing Private Companies. The company operates two sites, Loot Vault and Sports Vault, which receive a high volume of online orders daily. The company uses Shopify Plus as their e-commerce platform and NetSuite ERP to manage orders. They also planned to incorporate a new warehouse management system, Snapfulfill, into their operations.

Solution

Loot Crate decided to implement Celigo's Shopify–NetSuite Integration App and the integrator.io iPaaS to automate the transfer of order and fulfillment information between their systems. The solution was chosen for its ease of implementation, user-friendly interface, and the ability to be managed in-house. The integration platform allowed Loot Crate to make changes to workflow logic themselves, reducing the implementation time from three to four days to just an hour. The solution was also scalable, allowing the company to increase the concurrency limit to manage the high volume of orders during the holiday season. The integration of the Celigo solution with the company's e-commerce storefronts, ERP, and warehouse management systems automated data transfers and ensured consistent data formatting across the systems.

Impact #1	The implementation of the Celigo integration platform has significantly improved Loot Crate's operational efficiency. The automation of data transfers has eliminated the need for manual data entry, reducing errors and inconsistencies and improving order fulfillment times. The solution has also enabled the company to manage high volumes of orders, particularly during the holiday season, without the need for additional staff hours. The user-friendly interface of the platform has empowered junior and less-technical administrators to monitor the integration and troubleshoot errors independently. The scalability of the solution ensures that it can accommodate the company's growth and increasing order volumes.

Impact #1

The implementation of the Celigo integration platform has significantly improved Loot Crate's operational efficiency. The automation of data transfers has eliminated the need for manual data entry, reducing errors and inconsistencies and improving order fulfillment times. The solution has also enabled the company to manage high volumes of orders, particularly during the holiday season, without the need for additional staff hours. The user-friendly interface of the platform has empowered junior and less-technical administrators to monitor the integration and troubleshoot errors independently. The scalability of the solution ensures that it can accommodate the company's growth and increasing order volumes.

Benefit #1	Reduced the time to implement workflow changes from three to four days to just an hour
Benefit #2	Managed to handle a surge in orders during the holiday season, with the number of orders reaching nearly 7,000 per day
Benefit #3	Eliminated the need for manual data transfer, saving significant man-hours

Benefit #1

Reduced the time to implement workflow changes from three to four days to just an hour

Benefit #2

Managed to handle a surge in orders during the holiday season, with the number of orders reaching nearly 7,000 per day

Benefit #3

Eliminated the need for manual data transfer, saving significant man-hours

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Overview

Loot Crate Streamlines Order Process with IoT Integration

Operational Impact

Quantitative Benefit