DocuWare Case Studies Lohmiller & Company/Carrier West Improves Workflow with DocuWare

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	Lohmiller & Company/Carrier West Improves Workflow with DocuWare DocuWare

Lohmiller & Company/Carrier West Improves Workflow with DocuWare

DocuWare

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions	Business Operation Human Resources
Use Cases	Condition Monitoring Remote Collaboration
Services	Cloud Planning, Design & Implementation Services
Challenge	Lohmiller & Company/Carrier West, a Denver-based HVAC solutions provider, was heavily reliant on paper documents and email communications for its operations. The company had large amounts of paper documents stored in file cabinets, taking up office space and making document retrieval time-consuming. The company also faced challenges with task-oriented requests being overlooked in the sea of electronic information. The company had previously lost an internal electronic storage system due to a virus infection, which made them reluctant to let go of paper files. Read More
About Customer	Lohmiller & Company/Carrier West is the largest independent HVAC solutions provider in Colorado, USA. Established in 1991, the company provides top-quality equipment brands, parts, and supplies to over 5,000 customers who serve the HVAC needs of the residential and business communities throughout the region. With 200 employees and four locations, the company has been recognized with Regional and National Best Workplace Recognition honors. The company is committed to providing comfort to the community and improving people's lives. It has been successful in winning the hearts and minds of employees by introducing advanced technology to achieve exemplary engagement. Read More
Solution	Lohmiller & Company/Carrier West introduced DocuWare in 2018 as a digital storage system to reduce paper usage. The company quickly recognized that DocuWare also improved workflow and efficiency. DocuWare workflows allowed the use of task notifications with embedded reminders, which helped managers to open and act on them. It also provided an audit trail of what requests were sent to whom and when. This helped the company to alleviate emails as a tool for tasks, thereby increasing productivity. The company expanded its use of DocuWare to nine departments within three years of the initial install. DocuWare Forms are now used to kick off workflows that are part of daily operations. All of the workflows in place are designed to speed productivity and minimize follow-up. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Functions

Business Operation

Human Resources

Use Cases

Condition Monitoring

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Challenge

Lohmiller & Company/Carrier West, a Denver-based HVAC solutions provider, was heavily reliant on paper documents and email communications for its operations. The company had large amounts of paper documents stored in file cabinets, taking up office space and making document retrieval time-consuming. The company also faced challenges with task-oriented requests being overlooked in the sea of electronic information. The company had previously lost an internal electronic storage system due to a virus infection, which made them reluctant to let go of paper files.

About Customer

Lohmiller & Company/Carrier West is the largest independent HVAC solutions provider in Colorado, USA. Established in 1991, the company provides top-quality equipment brands, parts, and supplies to over 5,000 customers who serve the HVAC needs of the residential and business communities throughout the region. With 200 employees and four locations, the company has been recognized with Regional and National Best Workplace Recognition honors. The company is committed to providing comfort to the community and improving people's lives. It has been successful in winning the hearts and minds of employees by introducing advanced technology to achieve exemplary engagement.

Solution

Lohmiller & Company/Carrier West introduced DocuWare in 2018 as a digital storage system to reduce paper usage. The company quickly recognized that DocuWare also improved workflow and efficiency. DocuWare workflows allowed the use of task notifications with embedded reminders, which helped managers to open and act on them. It also provided an audit trail of what requests were sent to whom and when. This helped the company to alleviate emails as a tool for tasks, thereby increasing productivity. The company expanded its use of DocuWare to nine departments within three years of the initial install. DocuWare Forms are now used to kick off workflows that are part of daily operations. All of the workflows in place are designed to speed productivity and minimize follow-up.

Impact #1	The company was able to reduce paper usage significantly, freeing up office space.
Impact #2	The use of DocuWare improved workflow and efficiency, making the company more productive.
Impact #3	The company was able to keep track of task-oriented requests more effectively, reducing the chances of tasks being overlooked.

Impact #1

The company was able to reduce paper usage significantly, freeing up office space.

Impact #2

The use of DocuWare improved workflow and efficiency, making the company more productive.

Impact #3

The company was able to keep track of task-oriented requests more effectively, reducing the chances of tasks being overlooked.

Benefit #1	The company stores hundreds of thousands of documents digitally.
Benefit #2	Information necessary for corporate compliance audits can be found in one place in minutes or hours instead of days or weeks.

Benefit #1

The company stores hundreds of thousands of documents digitally.

Benefit #2

Information necessary for corporate compliance audits can be found in one place in minutes or hours instead of days or weeks.

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Overview

Lohmiller & Company/Carrier West Improves Workflow with DocuWare

Operational Impact

Quantitative Benefit