Celigo Case Studies LogMeIn Streamlines Operations and Enhances Compliance with Celigo

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	LogMeIn Streamlines Operations and Enhances Compliance with Celigo Celigo

LogMeIn Streamlines Operations and Enhances Compliance with Celigo

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Finance & Insurance
Applicable Functions	Quality Assurance
Use Cases	Leasing Finance Automation Supply Chain Visibility
Services	System Integration
Challenge	LogMeIn, a leading SaaS company, faced several challenges as it expanded to become one of the largest SaaS companies globally. The company had to manage over a dozen subsidiaries with multiple bank accounts for different currencies, which led to a lack of visibility across its data. To apply customer payments for thousands of invoices daily, LogMeIn relied on weekly CSV uploads, a manual and time-consuming process. Additionally, as the company transitioned its Mexico and Brazil subsidiaries from a legacy ERP to NetSuite, it encountered unique regulatory requirements to register invoices with local governments. Lastly, LogMeIn sought to automate collections based on information in both Salesforce and NetSuite to efficiently track customers at risk of non-payment. Read More
About Customer	LogMeIn is a pioneering SaaS company that has significantly contributed to the development of remote work technology. The company is a driving force behind the work-from-anywhere movement, providing essential software tools to over two million customers worldwide. With more than 3,500 global employees, tens of millions of active users, and generating over $1.3 billion in annual revenue, LogMeIn is a major player in the industry. Its applications include LogMeIn, LastPass, and GoTo Meeting. Read More
Solution	LogMeIn turned to Celigo to address these challenges. Following the merger between Citrix and LogMeIn, the company used Celigo Data Loader to transfer all merge data from the Citrix billing system to the LogMeIn infrastructure. The company then adopted the Celigo Cash Application Manager for all accounts through Bank of America to apply cash to invoices. For the Brazilian and Mexican subsidiaries, LogMeIn implemented the Celigo Vendor Payment Manager to automatically send a file to Bank of America and register invoices with the government according to local regulations. The company also adopted Celigo Integrator.io to automate processes between NetSuite and Beeline, a workforce management system, and between NetSuite and Concur Expense. Finally, LogMeIn adopted Celigo’s Salesforce-NetSuite Integration App, which automates and syncs all relevant information between the leading CRM and the leading ERP, providing sales and customer care teams with crucial financial information. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Finance & Insurance

Applicable Functions

Quality Assurance

Use Cases

Leasing Finance Automation

Supply Chain Visibility

Services

System Integration

Challenge

LogMeIn, a leading SaaS company, faced several challenges as it expanded to become one of the largest SaaS companies globally. The company had to manage over a dozen subsidiaries with multiple bank accounts for different currencies, which led to a lack of visibility across its data. To apply customer payments for thousands of invoices daily, LogMeIn relied on weekly CSV uploads, a manual and time-consuming process. Additionally, as the company transitioned its Mexico and Brazil subsidiaries from a legacy ERP to NetSuite, it encountered unique regulatory requirements to register invoices with local governments. Lastly, LogMeIn sought to automate collections based on information in both Salesforce and NetSuite to efficiently track customers at risk of non-payment.

About Customer

LogMeIn is a pioneering SaaS company that has significantly contributed to the development of remote work technology. The company is a driving force behind the work-from-anywhere movement, providing essential software tools to over two million customers worldwide. With more than 3,500 global employees, tens of millions of active users, and generating over $1.3 billion in annual revenue, LogMeIn is a major player in the industry. Its applications include LogMeIn, LastPass, and GoTo Meeting.

Solution

LogMeIn turned to Celigo to address these challenges. Following the merger between Citrix and LogMeIn, the company used Celigo Data Loader to transfer all merge data from the Citrix billing system to the LogMeIn infrastructure. The company then adopted the Celigo Cash Application Manager for all accounts through Bank of America to apply cash to invoices. For the Brazilian and Mexican subsidiaries, LogMeIn implemented the Celigo Vendor Payment Manager to automatically send a file to Bank of America and register invoices with the government according to local regulations. The company also adopted Celigo Integrator.io to automate processes between NetSuite and Beeline, a workforce management system, and between NetSuite and Concur Expense. Finally, LogMeIn adopted Celigo’s Salesforce-NetSuite Integration App, which automates and syncs all relevant information between the leading CRM and the leading ERP, providing sales and customer care teams with crucial financial information.

Impact #1	The implementation of Celigo's solutions has brought significant operational benefits to LogMeIn. The company has gained better visibility into their data, which has improved decision-making and strategic planning. The automation of manual processes has saved countless hours, allowing the company to focus on core business activities. The ability for employees to work within their preferred applications has improved productivity and user satisfaction. Moreover, the company has been able to meet compliance requirements around the world, reducing the risk of non-compliance penalties and enhancing its reputation. All these improvements have been achieved with a small financial systems team, demonstrating the efficiency and effectiveness of Celigo's solutions.

Impact #1

The implementation of Celigo's solutions has brought significant operational benefits to LogMeIn. The company has gained better visibility into their data, which has improved decision-making and strategic planning. The automation of manual processes has saved countless hours, allowing the company to focus on core business activities. The ability for employees to work within their preferred applications has improved productivity and user satisfaction. Moreover, the company has been able to meet compliance requirements around the world, reducing the risk of non-compliance penalties and enhancing its reputation. All these improvements have been achieved with a small financial systems team, demonstrating the efficiency and effectiveness of Celigo's solutions.

Benefit #1	Automated application of cash to invoices for all accounts through Bank of America
Benefit #2	Automated registration of invoices with the government for Mexican and Brazilian subsidiaries
Benefit #3	Automated processes between NetSuite and Beeline, and between NetSuite and Concur Expense

Benefit #1

Automated application of cash to invoices for all accounts through Bank of America

Benefit #2

Automated registration of invoices with the government for Mexican and Brazilian subsidiaries

Benefit #3

Automated processes between NetSuite and Beeline, and between NetSuite and Concur Expense

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Overview

LogMeIn Streamlines Operations and Enhances Compliance with Celigo

Operational Impact

Quantitative Benefit